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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628175
Report Date: 09/07/2021
Date Signed: 09/07/2021 02:59:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2021 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20210611112524
FACILITY NAME:LARRAGA, JANELLE FAMILY CHILD CAREFACILITY NUMBER:
376628175
ADMINISTRATOR:JANELLE LARRAGAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 888-2034
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:14CENSUS: 5DATE:
09/07/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Janelle LarragaTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Day-care children are being exposed to violence
INVESTIGATION FINDINGS:
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*** THIS INVESTIGATION WAS CONDUCTED IN CONJUNCTION WITH THREE OTHER COMPLAINTS WITH DIFFERENT ALLEGATIONS

On 09/07/21 at 9:00am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegation. LPA Castellon met with licensee Janelle Larraga and discussed the purpose of the inspection. It was alleged that day-care children are being exposed to violence.

During the course of the investigation, LPA Castellon conducted unannounced inspections. Interviews were conducted with day-care parents (2), facility staff (2), licensee's children (4), day-care child (1) and facility neighbors (2). Police Department and Child Protective Services records were also obtained and reviewed. Due to conflicting statements obtained during the course of the investigation , the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. Continued on LIC9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 09/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 20-CC-20210611112524
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LARRAGA, JANELLE FAMILY CHILD CARE
FACILITY NUMBER: 376628175
VISIT DATE: 09/07/2021
NARRATIVE
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A copy of today's report, Notice of Site Visit and appeals rights were emailed to the licensees. An exit interview was conducted with the licensees and licensees stated that they understood. Licensee were advised acknowledgement of receipt of the report is to be received via email. Notice of Site Visit should be posted for 30 days from today's date.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 09/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2