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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628279
Report Date: 02/08/2024
Date Signed: 02/08/2024 01:22:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2023 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20231212153824
FACILITY NAME:DUQUE, MELVA FAMILY CHILD CAREFACILITY NUMBER:
376628279
ADMINISTRATOR:MELVA DUQUEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 990-3562
CITY:SAN DIEGOSTATE: CAZIP CODE:
92123
CAPACITY:14CENSUS: 9DATE:
02/08/2024
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Angela Duque and Melva DuqueTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
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9
Adult in the home sexually abused day care child
INVESTIGATION FINDINGS:
1
2
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5
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8
9
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12
13
On 2/8/24 at 12:45 PM, Licensing Program Analyst (LPA) Keturah Lane conducted an unannounced complaint visit for the complaint received on 12/12/23 for the purpose of delivering findings on the above referenced allegation. LPA met with Licensee's helpers Angela Duque (daughter) and Nelson Duque (husband) upon arrival and toured the facility. Melva Duque was at a doctor's appointment and arrived at 1:00 PM. Also present in the home were nine daycare children (4 of the 9 were infants under 2 years of age). The Department fully investigated this complaint. It was alleged that an adult in the home sexually abused a day care child. Based upon information obtained during interviews, observations and documentation reviewed it was determined that there was no evidence or witnesses to corroborate the allegation against Licensee’s husband Nelson Duque. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the allegation of sexual abuse of a daycare child has been UNSUBSTANTIATED. Exit interview conducted and report was reviewed with Licensee Keturah Lane. Notice of Site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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