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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628662
Report Date: 04/18/2024
Date Signed: 04/18/2024 01:35:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/01/2024 and conducted by Evaluator Daniela Huerta
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240301120129
FACILITY NAME:VILLASENOR, ANGELICA FAMILY CHILD CAREFACILITY NUMBER:
376628662
ADMINISTRATOR:ANGELICA VILLASENORFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 852-0226
CITY:SAN DIEGOSTATE: CAZIP CODE:
92102
CAPACITY:14CENSUS: 14DATE:
04/18/2024
UNANNOUNCEDTIME BEGAN:
12:50 PM
MET WITH:Licensee Angelica VillasenorTIME COMPLETED:
01:50 PM
ALLEGATION(S):
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Provider uses inappropriate forms of discipline with day care child
INVESTIGATION FINDINGS:
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On 04/18/2024, at 12:50 PM, Licensing Program Analyst (LPA), Daniela Huerta conducted an unannounced complaint inspection to deliver findings for the above listed allegation. LPA met with Licensee, Angelica Villasenor and advised licensee of the purpose of the inspection and conducted a tour of the facility. There were fourteen (14) children present and one (1) staff and licensee during the inspection.

During the course of the investigation, interviews were conducted with licensee, three (3) staff, seven (7) daycare children, and six (6) daycare parents. The facility roster and records were obtained and reviewed by LPA.

It was alleged that on multiple occasions, the licensee used an inappropriate form of discipline by applying hot sauce to daycare child #1’s (C1) lips. The licensee and staff interviewed denied the allegation, stating they increase supervision of and/or redirect children that exhibit challenging behaviors.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Daniela Huerta
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240301120129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VILLASENOR, ANGELICA FAMILY CHILD CARE
FACILITY NUMBER: 376628662
VISIT DATE: 04/18/2024
NARRATIVE
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Daycare parents interviewed expressed satisfaction with the care the licensee provides and had no concerns. Daycare children interviewed stated they have not received inappropriate forms of discipline by licensee or staff, nor have they observed anyone else receiving inappropriate forms of discipline. During interview with LPA, C1 also denied the allegation.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with licensee, Angelica Villasenor. A copy of this report, along with Appeal Rights (LIC9058 03/22), was provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Daniela Huerta
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2