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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628971
Report Date: 03/15/2024
Date Signed: 03/15/2024 02:48:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2024 and conducted by Evaluator Vicky Williamson
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240112171611
FACILITY NAME:DORVILUS, ROSE ERTHA FAMILY CHILD CAREFACILITY NUMBER:
376628971
ADMINISTRATOR:ROSE ERTHA DORVILUSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 394-9731
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:14CENSUS: 9DATE:
03/15/2024
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Rose DorvilusTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Licensee is not ensuring that facility is free of pests
Uncleared adults living in the home
INVESTIGATION FINDINGS:
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On 3/15/2024 at 1:30pm, Licensing Program Analyst (LPA) Vicky Williamson conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegations. LPA met with Licensee, Rose Dorvilus and discussed the allegations. Also present was licensee's assistant Viola Joseph. During the inspection there were nine (9) children present, three of whom were licensee's own children.

Interviews were conducted with licensee, assistant,daycare children and daycare parents. It was alleged that unclear adults are living in the home currently and during the period of August 2023 and September 2023. Licensee denied the allegation and stated that there are no unclear adults living in the home currently; and there were no unclear adults present in the home during the period of August 2023 and September 2023. Licensee stated that all adults residing in the home have completed a criminal record background clearance.

See LIC 9099C Continuation...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240112171611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: DORVILUS, ROSE ERTHA FAMILY CHILD CARE
FACILITY NUMBER: 376628971
VISIT DATE: 03/15/2024
NARRATIVE
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It was also alleged that the licensee is not ensuring that the facility is kept clean, orderly, and free of pests. Licensee denied the allegation and stated that the facility previously had problems with mice and cockroaches in the year of 2020 and 2021. Licensee stated that mice traps and glue traps were used to prevent the problem. On 1/17/2024 and 3/15/2024, during the inspections of the facility, LPA did not observe any infestation in any of the daycare areas and the home appeared to be clean and orderly. On 1/17/2024, LPA did observe rat feces in an the off-limits big room. Licensee stated that daycare children never utilize the off-limits big room.

During interviews with licensee, assistant, daycare children and daycare parents, no conclusive evidence regarding these allegations were obtained. There is conflicting evidence obtained during the investigation. Though the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. A technical violation was issued to Licensee, Rose Dorvilus.

A copy of this report along with Appeals Rights were provided. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview was conducted with Licensee, Rose Dorvilus.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2024
LIC9099 (FAS) - (06/04)
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