<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376629792
Report Date: 05/14/2024
Date Signed: 05/14/2024 03:23:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2024 and conducted by Evaluator Vicky Williamson
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240329123810
FACILITY NAME:ROMERO, AMBRIA FAMILY CHILD CAREFACILITY NUMBER:
376629792
ADMINISTRATOR:AMBRIA ROMEROFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 857-6259
CITY:LA MESASTATE: CAZIP CODE:
91941
CAPACITY:14CENSUS: 9DATE:
05/14/2024
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Jamie DodgeTIME COMPLETED:
02:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is operating beyond the terms and conditions of the license
Licensee is yelling at the daycare children
Licensee is humiliating the daycare children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/14/2024, at 2:10pm, Licensing Program Analyst (LPA) Vicky Williamson conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegations. LPA met with Licensee's Assistant, Jamie Dodge. Also present is Licensee's Assistant, Alayah Dodge. During the inspection there were nine (9) napping children present.

During the course of the investigation, interviews were conducted with the licensee, three (3) assistants, four (4) daycare children and six (6) daycare parents. Facility roster and related documentation were obtained. LPA reviewed staff and children files. It was alleged that the facility is operating beyond the terms and conditions of the license. Licensee and the three assistants denied the allegation and stated that there are 14 children enrolled at the daycare, and there is always an assistant present. On 4/5/2024, 4/22/2024 and 5/14/2024 during the time of LPA’s inspection, the daycare was observed to be operating within the terms and conditions of the license.
See LIC 9099C Continuation...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240329123810
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ROMERO, AMBRIA FAMILY CHILD CARE
FACILITY NUMBER: 376629792
VISIT DATE: 05/14/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was alleged that licensee is yelling at the daycare children. Licensee and the three assistants denied the allegation and stated that normal voice tones are used when talking to the children. The three assistants stated that they have never observed licensee yell at any daycare children. Daycare children interviewed did not disclose that they were yelled at by licensee or the three assistants.


In addition, it was alleged that licensee is humiliating the daycare children. Licensee and the three assistants denied the allegation. The three assistants stated that they have never observed licensee humiliate any daycare child. Daycare children interviewed did not disclose that they were humiliated by licensee or the three assistants.


During interviews with licensee, assistants, daycare children and daycare parents, no conclusive evidence regarding these allegations was obtained. There is conflicting evidence obtained during the investigation. Though the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies cited. A copy of this report along with Appeals Rights, were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview was conducted with Licensee's Assistant, Jamie Dodge.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2