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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376629974
Report Date: 08/28/2025
Date Signed: 08/28/2025 10:30:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2025 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20250725094018
FACILITY NAME:ALAWAD, RANA FAMILY CHILD CAREFACILITY NUMBER:
376629974
ADMINISTRATOR:RANA ALAWADFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 577-5051
CITY:SAN DIEGOSTATE: CAZIP CODE:
92105
CAPACITY:14CENSUS: 0DATE:
08/28/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Rana AlawadTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Licensee allows adult to be present in the home without criminal record clearance
INVESTIGATION FINDINGS:
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On 08/28/25 at 9:00am to Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced complaint inspection for the purpose of delivering the complaint finding for the above listed allegation. Upon arrival LPA met with Licensee Rana Alawad and proceeded to tour the facility. During the inspection there were no children in care. Licensee's daughter-in-law Ola Dib translated on this date.

During the course of the investigation, interviews were conducted with the Licensee, two day-care parents, and other witnesses. Three inspections were conducted.

It was alleged that Licensee allows adult to be present in the home without criminal record clearance. Licensee denied the allegation, stating that the adult in question has their own home. Licensee states that the adult would be present only when no day-care children were present. Others in the licensed home also denied that the adult was present during day-care hours or when day-care children were present.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20250725094018
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ALAWAD, RANA FAMILY CHILD CARE
FACILITY NUMBER: 376629974
VISIT DATE: 08/28/2025
NARRATIVE
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According to day-care parents interviewed, adult was not seen in the presence of day-care children.

Due to conflicting information obtained throughout the course of the investigation, LPA is unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted and this report was reviewed with licensee Rana Alawad. A Notice of Site Visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2