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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376630125
Report Date: 04/15/2025
Date Signed: 04/15/2025 02:47:36 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2025 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250407101919
FACILITY NAME:FLEURINORD, JEAN FAMILY CHILD CAREFACILITY NUMBER:
376630125
ADMINISTRATOR:JEAN FLEURINORDFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(945) 999-1555
CITY:SAN DIEGOSTATE: CAZIP CODE:
92114
CAPACITY:14CENSUS: 5DATE:
04/15/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Licensee Jean FleurinordTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Facility operated over capacity.
INVESTIGATION FINDINGS:
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On April 15, 2025 at 12:40 PM, Licensing Program Analysts (LPAs) Michelle Hood and Danielle Anderson arrived to conduct an unannounced 10-day complaint inspection. LPAs were greeted by an uncleared adult female. LPAs observed five children in care with an uncleared adult female. The licensee Jean Fleurinord arrived within fifteen minutes and led the LPAs on a tour of the facility. LPA Hood explained the purpose of the inspection.

LPA Hood interviewed the licensee. The licensee denied the allegation. Based on a review of documents, it was determined the licensee cared for 15 children on the following dates and times:
- January 8, 2025, from 1:15 PM to 5:26 PM
- January 10, 2025, from 3:35 PM to 5:41 PM
- January 13, 2025, from 3:35 PM to 5:52 PM
- January 23, 2025, from 3:35 PM to 5:41 PM
- January 31, 2025, from 6:04 PM to 6:14 PM.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 04/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20250407101919
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FLEURINORD, JEAN FAMILY CHILD CARE
FACILITY NUMBER: 376630125
VISIT DATE: 04/15/2025
NARRATIVE
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Based on the LPA Hood's record review, the preponderance of evidence standard has been met; therefore, the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 3, are being cited on Section 102416.5 (f) regarding Staffing Ratio and Capacity. See the attached LIC 9099D.

An exit interview was conducted, and the report was reviewed with the Jean Fleurinord. Fleurinord received a copy of their appeal rights (LIC 9058 3/22), and their signature on this form confirms their acknowledgment of these rights. A notice of site visit was issued and must remain posted for 30 days. Failure to comply with the posting requirements will result in an immediate civil penalty of $100.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 04/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20250407101919
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: FLEURINORD, JEAN FAMILY CHILD CARE
FACILITY NUMBER: 376630125
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/15/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/30/2025
Section Cited
CCR
102416.5(f)
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102416.5 (f) The total licensed capacity for a Large Family Child Care Home shall not exceed fourteen children. This requirement is not met as evidenced by:
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The licensee stated he will submit a written statement and schedule plan regrading how he plans to stay in compliance with the family child care capacity regulation.
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Based on record review, it was found that the licensee did not comply with regulation, as the licensee provided care for more than 14 children on multiple occasions. This is a potential health & safety risk to children in care.
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The licensee will submit the POC no later than 04/30/2025 to LPA Hood.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 04/15/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3