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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700122
Report Date: 11/16/2022
Date Signed: 11/16/2022 02:24:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2022 and conducted by Evaluator Jessica M Rubio
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20221018145227
FACILITY NAME:CHILDREN'S PARADISE INC. - MELROSEFACILITY NUMBER:
376700122
ADMINISTRATOR:SHAINA CORMIERFACILITY TYPE:
850
ADDRESS:145 N, MELROSE DR. STE 100TELEPHONE:
(760) 724-5600
CITY:VISTASTATE: CAZIP CODE:
92083
CAPACITY:126CENSUS: 81DATE:
11/16/2022
UNANNOUNCEDTIME BEGAN:
01:40 PM
MET WITH:Shaina CormierTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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Lack of supervision resulting in minors engaging in inappropriate behavior
INVESTIGATION FINDINGS:
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On November 16, 2022 at 1:40 pm, Licensing Program Analyst (LPA), Jessica Rubio met with Children’s Paradise Melrose (CCC), Director (AD), Shaina Cormier to discuss the investigative finding of the allegation listed above. On October 18, 2022 at 1:00 pm, LPA conducted a tour and census of the CCC. During the investigation, LPA Rubio conducted confidential interviews with AD, four staff (S1, S2, S3, S4), and one child (C1). LPA attempted however was unable to interview child 2 (C2).

On October 12, 2022, a complaint was received alleging lack of supervision resulting in minors engaging in inappropriate behavior; specifically, that while on the playground at the CCC, C1 pulled down C2’s pants and kissed C2’s genitals. The time frame of when the alleged incident occurred was unknown.
(Continued on LIC 9099C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20221018145227
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC. - MELROSE
FACILITY NUMBER: 376700122
VISIT DATE: 11/16/2022
NARRATIVE
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Record review revealed that C2 attended CCC from November 2019 to September 2022. Confidential interviews and record review revealed that C1 and C2 were in different classes and did not usually have playground time together. Further interviews conducted revealed that although C1 and C2 were not in the same class, their classes would periodically be on the playground at the same time in the late afternoons. Interviews revealed in June 2022 and prior, C1 and C2 were in the same class, however at that time both children were still in diapers. Confidential interviews with staff revealed no staff saw the alleged incident occur or any other inappropriate behavior between C1 and C2 at any time at the CCC.

Based on confidential interviews conducted during the investigation, the allegation that lack of supervision resulting in minors engaging in inappropriate behavior may have occurred, however is not supported or proven by evidence. Therefore, the above allegation is unsubstantiated. An exit interview was conducted and a copy of this report was provided to Director Shaina Cormier.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2