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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700122
Report Date: 03/09/2026
Date Signed: 03/09/2026 03:05:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/15/2026 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260115214531
FACILITY NAME:CHILDREN'S PARADISE INC. - MELROSEFACILITY NUMBER:
376700122
ADMINISTRATOR:LEANNE SPARKSFACILITY TYPE:
850
ADDRESS:145 N, MELROSE DR. STE 100TELEPHONE:
(760) 724-5600
CITY:VISTASTATE: CAZIP CODE:
92083
CAPACITY:126CENSUS: 88DATE:
03/09/2026
UNANNOUNCEDTIME BEGAN:
02:16 PM
MET WITH:Leanne Sparks, DirectorTIME COMPLETED:
03:10 PM
ALLEGATION(S):
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1. Staff did not take precautions to prevent the spread of illness.
INVESTIGATION FINDINGS:
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 On March 09, 2026, at 2:16 PM, Licensing Program Analyst (LPA) William Chancellor conducted an unannounced visit to Children’s Paradise – Melrose and met with Director Leanne Sparks and Assistant Director of Child Development Delaney Villani to deliver the findings of a complaint investigation. The complaint, received on January 15, 2026, alleged that staff did not take appropriate precautions to prevent the spread of illness because Child 1 (C1) was not isolated or picked up in a timely manner.
As part of the investigation, LPA conducted a facility tour on January 16, 2026, took census, interviewed staff, made observations, and reviewed relevant records. Four out of four staff interviews indicated that parents are routinely contacted after staff complete an internal medical referral documenting symptoms in accordance with the facility’s sick policy. A review of attendance records showed that, within a two week period, both toddler classrooms had ten of sixteen children absent due to fever like symptoms. However, LPA was unable to corroborate the timeline between when the parent was contacted and when the center took C1’s temperature.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260115214531
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC. - MELROSE
FACILITY NUMBER: 376700122
VISIT DATE: 03/09/2026
NARRATIVE
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 Based on conflicting statements and limited evidence, LPA was unable to substantiate the allegation that staff failed to take precautions to prevent the spread of illness. While the incident may have occurred, there is not sufficient evidence to support the allegation. Therefore, the allegation is deemed unsubstantiated.

An exit interview was conducted, and a copy of the report, along with appeal rights and a Notice of Site Visit, was provided to Director Leanne Sparks. The Notice of Site Visit must remain posted for 30 consecutive days in a prominent location visible to families and caregivers.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2