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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700319
Report Date: 04/23/2024
Date Signed: 04/23/2024 11:05:12 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/22/2024 and conducted by Evaluator Saraliz Velando
COMPLAINT CONTROL NUMBER: 51-CC-20240222150115
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700319
ADMINISTRATOR:CHRISTY LANGFACILITY TYPE:
850
ADDRESS:308 S. TWIN OAKS VALLEY ROADTELEPHONE:
(760) 510-0020
CITY:SAN MARCOSSTATE: CAZIP CODE:
92078
CAPACITY:149CENSUS: 94DATE:
04/23/2024
UNANNOUNCEDTIME BEGAN:
09:55 AM
MET WITH:Principal, Natasha ClemensTIME COMPLETED:
11:10 AM
ALLEGATION(S):
1
2
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5
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7
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9
1. Staff do not take appropriate steps to prevent the spread of illness.
2. Staff do not provide adequate food or water to day care children.
INVESTIGATION FINDINGS:
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2
3
4
5
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7
8
9
10
11
12
13
On 4/23/24, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced visit for the purpose of delivering findings for complaint received on 2/22/24. The LPA met with the Principal, Natasha Clemens and toured the facility. There were 94 preschool children present and 20 staff at the facility.
Based on the information obtained from facility file reviews, parent and staff interviews, and medical documentation it could not be proven that staff do not take appropriate steps to prevent the spread of illness and that staff do not provide adequate food or water to the daycare children. Staff records showed that there are procedures and checklists in place that keep track of cleaning and sanitizing to keep the children from spreading germs and illnesses to each other. The facility only provides snacks and parents are notified though the school app if there are issues regarding feeding. The facility also provides water refills for the children in their own labeled water bottles. Although the allegations may have happened or are valid, there is no corroborating evidence to prove that the alleged violations occurred. The preponderance of the evidence has not been met and therefore, the above allegations are found to be UNSUBSTANTIATED. The exit interview was conducted with the Principal, Natasha Clemens. Appeal Rights and a copy of the licensing report was provided. A notice of site visit was posted and must remain for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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