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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700414
Report Date: 09/10/2024
Date Signed: 09/10/2024 04:27:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2024 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240906111843
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700414
ADMINISTRATOR:MELINDA CARVALHOFACILITY TYPE:
850
ADDRESS:14521 TED WILLIAMS PARKWAYTELEPHONE:
(858) 748-5600
CITY:POWAYSTATE: CAZIP CODE:
92064
CAPACITY:164CENSUS: 91DATE:
09/10/2024
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Brittany McCrayTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Licensee did not address an ant infestation
INVESTIGATION FINDINGS:
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On 9/10/24 at 8:35 AM, Licensing Program Analysts (LPAs) Keturah Lane and Renita Rodriguez conducted an unannounced visit to initiate an investigaton for the complaint received on 9/6/24 regarding the above allegation. Upon arrival, LPAs met with Office Administrator Sabrina Gonzalez and Assistant Director Brittany McCray and toured the facility. Principal Melinda Lopez from Discovery Isle Scripps arrived at approximately 9AM. LPAs observed a total of 91 children in 7 classrooms with 15 staff members. LPAs observed appropriate capacity, ratios and supervision while at the visit.

During this visit, LPAs observed the classrooms, interviewed staff, obtained LIC500 personnel report and LIC9040 facility roster. LPAs observed several ants in the Clownfish classroom and took video. The clownfish classroom was closed for the past few days because the A/C unit broke down. LPAs observed a worker come to fix the unit later during the visit. Children in the clownfish room have been moved temporarily to other classrooms while it is being fixed. (continued on LIC9099-C...)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20240906111843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376700414
VISIT DATE: 09/10/2024
NARRATIVE
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It was alleged the Licensee did not address an ant infestation. Based upon interviews with reporting party and multiple staff members, it appears the facility has had repeated issues with ants at the facility over the past few years, especially in the summer months. Although the issue is not an infestation, the facility could be doing more to mitigate by having the pest control company (which comes monthly for outside trap checks anyway) maintain the classrooms for ant control during the summer months. Assistant Director Brittany McCray stated they had ordered the pest control company to do a visit regarding the ants and will provide proof of the report to LPA Lane via e-mail. Based upon these findings the allegation is valid because the preponderance of evidence has been met, therefore the allegation is found to be SUBSTANTIATED.

See LIC9099-D for Type B deficiency cited.
Exit interview was conducted and report was reviewed with facility representative Principal Melinda Lopez and Assistant Director Brittany Mccray. Notice of site visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20240906111843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376700414
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/24/2024
Section Cited
CCR
101238(a)(1)
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101238(a)(1) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement was not met as evidenced by...
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Assistant director stated she submitted a work order for emergency pest control service to address the ant situation at the facility (and in clownfish room) and send copy of pest control report via email to LPA Lane by 9/24/24.
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Based upon LPA observation of ants in Clownfish room and staff interviews, facility has not addressed the ant issue adequately which is a potential health, safety and personal rigths risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3