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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700414
Report Date: 09/23/2024
Date Signed: 09/23/2024 09:38:20 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2024 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240917144347
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700414
ADMINISTRATOR:MELINDA CARVALHOFACILITY TYPE:
850
ADDRESS:14521 TED WILLIAMS PARKWAYTELEPHONE:
(858) 748-5600
CITY:POWAYSTATE: CAZIP CODE:
92064
CAPACITY:164CENSUS: 60DATE:
09/23/2024
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Sabrina GonzalesTIME COMPLETED:
09:50 AM
ALLEGATION(S):
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Child was sent home with no underwear or pullup on under his clothes
INVESTIGATION FINDINGS:
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On 9/23/24 at 8:15 AM, Licensing Program Analysts Keturah Lane and Renita Rodriguez conducted an unannounced visit to initiate an investigation, for the complaint received on 9/17/24 regarding the above allegation. Upon arrival, LPAs met with Sabrina Gonzales (Office Administrator) and toured the facility. There was a total of 60 children with 9 staff in 7 classrooms. LPAs observed appropriate ratios and capacity during the inspection.

During this visit LPAs interviewed one staff member S1. It was alleged that a child was sent home with no underwear or pullups on under the clothes which is a personal rights violation. Based upon interview with staff member S1, it was confirmed that about a week ago a child was accidentally sent home without a pullup or underwear. The allegation is valid because the preponderance of evidence has been met, therefore the allegation is found to be SUBSTANTIATED (see LIC9099D for Type B deficiency cited). Exit interview conducted and report was reviewed with Sabrina Gonzalez. Notice of site visit was provided and must be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20240917144347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376700414
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/23/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/30/2024
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights (2) To be accorded safe, healthful and comfortable accommodations...to meet his/her needs. This requirement was not met as evidenced by...
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Ms. Gonzales stated they are having a staff meeting Thursday 9/26 and will add personal rights and potty-training procedures to the training. An agenda will be sent along with staff sign in sheet via e-mail to LPA Lane on 9/30/24.
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Based upon staff interview, a daycare child was sent home without a pullup or underwear under the clothes which is a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2024
LIC9099 (FAS) - (06/04)
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