<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700414
Report Date: 11/15/2024
Date Signed: 11/15/2024 12:09:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/03/2024 and conducted by Evaluator Renita Rodriguez
COMPLAINT CONTROL NUMBER: 51-CC-20241003171253
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700414
ADMINISTRATOR:MELINDA CARVALHOFACILITY TYPE:
850
ADDRESS:14521 TED WILLIAMS PARKWAYTELEPHONE:
(858) 748-5600
CITY:POWAYSTATE: CAZIP CODE:
92064
CAPACITY:164CENSUS: 116DATE:
11/15/2024
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Brittney MccrayTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not maintaining a comfortable temperature for children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/15/24 at 10:45 a.m. LPA Renita Rodriguez made an unannounced complaint visit for the complaint received on 10/3/24 for the purpose of delivering findings on the above referenced allegation. LPA was greeted by Assistant Director, Brittney Mccray. There were 116 children and 19 staff. Investigation visits were conducted on 10/10/24 & 11/15/24, Regarding allegation of “Staff are not maintaining a comfortable temperature for children in care". On 10/10/24 LPA directly observed the room and the temperature at 11:07 a.m. was at 77.9, on 11/15/2024 the room temperature was at 70. LPA was also at the facility on 09/23/24 & 10/29/2024 and on both occasions the room, although temperature was not taken, the room in question as well as the rest of the facility was a comfortable temperature. LPA obtained the timeline of dates for the air conditioning unit non-operational status. Assistant Director was made aware that air conditioner wasn’t working on 08/07/2024. Assistant Director took proper steps to correct the situation. The children that occupy the room were immediately removed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20241003171253
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376700414
VISIT DATE: 11/15/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
 Assistant Director notified the regional office and put in a work order 8/9/24 for a technician to check the AC. Technician was scheduled to be out at the facility 8/12/24. Technician arrived 8/12/24 and reported to Assistant Director the air conditioning unit was broken and a new one would be needed. Temporary units were placed in the room on 9/11/24. The children returned to the room on 9/12/24.

Based on Investigative Interviews conducted, and it was found the temperature remained under 85 degrees in the classroom. Interviews and evidence did not suggest that the room temperature was not less than 20 degrees of the outside temperature. Although the allegations may have happened or is valid, there is a not a preponderance of evidence to prove that the alleged violations occurred. Therefore, the above allegation is found to be unsubstantiated.

Exit interview conducted and report was reviewed with the Assistant Director Brittney Mccray. A notice of site visit was given and must remain posted for 30 days. Failure to post notice of site visit will result in an immediate $100.00 civil penalty.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2