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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700414
Report Date: 04/08/2025
Date Signed: 04/08/2025 11:24:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2025 and conducted by Evaluator Renita Rodriguez
COMPLAINT CONTROL NUMBER: 51-CC-20250127140357
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700414
ADMINISTRATOR:MELINDA CARVALHOFACILITY TYPE:
850
ADDRESS:14521 TED WILLIAMS PARKWAYTELEPHONE:
(858) 748-5600
CITY:POWAYSTATE: CAZIP CODE:
92064
CAPACITY:164CENSUS: 121DATE:
04/08/2025
UNANNOUNCEDTIME BEGAN:
08:41 AM
MET WITH:Melinda CarvalhoTIME COMPLETED:
11:25 AM
ALLEGATION(S):
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Children are injured due to staff not properly supervising.
INVESTIGATION FINDINGS:
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On 4/8/25 at 8:41 a.m., LPA Renita Rodriguez made an unannounced visit, for the complaint received on 1/27/25, regarding the above allegation. LPA met with Director Melinda Carvalho. LPA observed ratios and there was a total of 121 children with 20 staff.

It was alleged "Children are injured due to staff not poperly supervising", Per interviews, record review and observations staff are trained to keep kids safe and supervise them. Observations in the classroom and during outdoor activities showed that staff were watching over the children. Staff follow specific procedures to make sure all children are properly supervisied. They position themsleves in a way that allows them to keep an eye on every child, ensuring safety and support.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20250127140357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376700414
VISIT DATE: 04/08/2025
NARRATIVE
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Staff use tablets in the classroom to send updates to parents throughout the day. This helps parents stay informed about what their child is doing, how they're feeling, and any important announcements. It's a way to keep everyone connected and keep communication open. When kids are outside tablets are used to match faces with names and help with transitions. On March 19, 2025 Safety and Supervision training was provided to the staff.

Investigative interviews provided contradictory information regarding the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred. Therefore, the above allegation is found to be unsubstantiated.

Exit interview conducted and report was reviewed with the Director Melinda Carvalho. A notice of site visit was given and must remain posted for 30 days. Failure to post notice of site visit will result in an immediate $100.00 civil penalty.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2