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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700797
Report Date: 09/13/2022
Date Signed: 09/13/2022 02:29:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/21/2022 and conducted by Evaluator Grace Curtis
COMPLAINT CONTROL NUMBER: 51-CC-20220621122753
FACILITY NAME:MISSION HILLS CHURCH PRESCHOOLFACILITY NUMBER:
376700797
ADMINISTRATOR:LOUISA AGUILARFACILITY TYPE:
850
ADDRESS:400 EAST MISSION HILLS COURTTELEPHONE:
(760) 759-2164
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY:100CENSUS: 30DATE:
09/13/2022
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Shannon FarrellTIME COMPLETED:
02:09 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Unqualified staff providing care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On September 13, 2022 at 1:50 p.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the findings on the complaint allegation referenced above. Upon arrival LPA met with Director Shannon Farrell and proceeded to tour the facility. There were 30 children present with 4 staff members. Appropriate ratio/capacity was observed. Staff members have the required background clearances and are associated to the facility.

The initial complaint investigation was conducted by LPA Curtis on 6/27/22. Throughout the course of investigation, interviews were conducted with several employees and facility records were obtained and reviewed. The information obtained from interviews and facility records were contradictory to the allegation. Based on this information, the allegation is determined to be unsubstantiated which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged incident or violation occurred at the facility. No deficiencies are cited.

An exit interview was conducted with Director Farrell and appeal rights (LIC 9058) were discussed. A copy of this report as well as a copy of the appeal rights were given to Ms. Farrell. LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS. LPA observed the director post Notice of Site Visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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