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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700888
Report Date: 08/02/2024
Date Signed: 08/02/2024 10:51:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2024 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240403093845
FACILITY NAME:DINO DAYCARE & PRESCHOOLFACILITY NUMBER:
376700888
ADMINISTRATOR:MARIA ENRIQUEZFACILITY TYPE:
850
ADDRESS:6 HIGHLAND AVENUETELEPHONE:
(619) 434-5295
CITY:NATIONAL CITYSTATE: CAZIP CODE:
91950
CAPACITY:48CENSUS: 27DATE:
08/02/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director, Maria Enriquez & Assistant Director Dilva GuitierezTIME COMPLETED:
11:10 AM
ALLEGATION(S):
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Staff hit day care children.
Day care child sustained unexplained bruises while in care.
INVESTIGATION FINDINGS:
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On 08/02/2024 at 10:00 am, Licensing Program Analyst (LPA) Michelle Hood, conducted an unannounced complaint inspection to deliver findings on the above allegations. LPA met with Director, Maria Enriquez, and Assistant Director Dilva Guitierez. LPA informed them of the purpose of the visit. There were eight children with one teacher in Classroom #1, eight children with one aide and one teacher in Classroom #2, and 11 children with one teacher and one aide outside from Classroom #3 present at the time of the inspection.

During the investigation LPA Dana Stevens conducted two unannounced inspections of the facility, interviewed Director, Assistant Director, teachers, daycare children, daycare parents, and reviewed facility records, facility security video footage, and photos. It was alleged that Staff hit day care children, and Day care child sustained unexplained bruises while in care. Information obtained in interviews and review of facility records, photos and video footage, did not provide evidence to support either allegations, thus the allegations are deemed Unsubstantiated. A finding that the complaint is Unsubstantiated means that
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240403093845
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: DINO DAYCARE & PRESCHOOL
FACILITY NUMBER: 376700888
VISIT DATE: 08/02/2024
NARRATIVE
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although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. No deficiencies cited. The Notice of Site Visit (LIC 9213) is to be posted for thirty (30) days. An exit interview was conducted. Licensee Rights (LIC 9058 03/22) along with a copy of this report was provided to staff; their signature on this form confirms receipt of these rights.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2