376700943-3-30-2021-51-CC-TDAL-BZVTGB-20210408144249

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700943
Report Date: 03/30/2021
Date Signed: 03/30/2021 10:10:45 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2021 and conducted by Evaluator Grace Curtis

COMPLAINT CONTROL NUMBER: 51-CC-20210226120214

FACILITY NAME:	CAPSLO RAMONA HEAD START		FACILITY NUMBER:	376700943
ADMINISTRATOR:	KIMBERLY NAVARRO		FACILITY TYPE:	850
ADDRESS:	415 EIGHTH STREET		TELEPHONE:	(760) 789-2087
CITY:	RAMONA	STATE: CA	ZIP CODE:	92065
CAPACITY:	98	CENSUS: 0	DATE:	03/30/2021
		UNANNOUNCED	TIME BEGAN:	09:40 AM
MET WITH:	Maria Soledad Solis		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Child was hit by staff.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Covid-19 State of Emergency
On March 30, 2021 at 9:40 a.m. Licensing Program Analyst’s (LPA’s) Leilani Curtis and Patrick Ma conducted a telephone conference with Director Maria Soledad Solis via Zoom to deliver the findings on the complaint allegation referenced above. Due to a water shut off in the City of Ramona the facility is closed. LPA’s were unable to conduct a site visit.

The initial complaint investigation was conducted by LPA’s Curtis and Ma on 03/04/21. Throughout the course of investigation interviews were conducted with the complainant, employees, several parents and children. Facility records were obtained and reviewed. Based on the information obtained the above allegation is deemed unsubstantiated which means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies are cited.

Appeal Rights (LIC 9058 1/16) were discussed with the director. A copy of this report as well as a copy of the appeal rights were emailed to the Director at the conclusion of the inspection. The Director will confirm receipt of this report via e-mail and the reply of confirmation will serve as the signature acknowledging these rights.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:	DATE: 03/30/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/30/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2