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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701001
Report Date: 09/01/2021
Date Signed: 09/01/2021 12:39:02 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/24/2021 and conducted by Evaluator Joanne Domingo
COMPLAINT CONTROL NUMBER: 10-CC-20210824162802
FACILITY NAME:CHILDREN'S PARADISE INC.FACILITY NUMBER:
376701001
ADMINISTRATOR:DELANEY VILLANIFACILITY TYPE:
850
ADDRESS:986 W EL NORTE PKWYTELEPHONE:
(760) 480-1300
CITY:ESCONDIDOSTATE: CAZIP CODE:
92026
CAPACITY:152CENSUS: 27DATE:
09/01/2021
UNANNOUNCEDTIME BEGAN:
06:50 AM
MET WITH:Lizbeth Perez-Uribe & Diane ProsperoTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff are not following Covid-19 mandates
INVESTIGATION FINDINGS:
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Licensing Program Analysts LPAs) Joanne Domingo and LaKesha Edwards arrived at this facility to conduct an investigation into the above allegations. LPAs toured the facility and conducted census.

Staff are not following Covid-19 mandates - LPAs observed parents dropping off children at the front door. All parents were wearing masks however, the children that were dropped off were not wearing masks. Parents did not enter the facility and both parent and child were screened and temperature checks by a staff member were in place. Upon LPAs entrance into the facility, LPAs observed more children and parents arriving. The parents had masks on but the children did not. The staff member who was taking the temperatures and screening at the front door did not question or ask the parent for the child's mask.
CONTINUED ON LIC 9099C:
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Stephanie Hudak
LICENSING EVALUATOR NAME: Joanne Domingo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20210824162802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INC.
FACILITY NUMBER: 376701001
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/01/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
09/10/2021
Section Cited
CCR
101223(a)(2)
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Personal Rights - (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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Facility staff agrees to submit and distribute letters to all staff and parents, parents currently enrolled and future enrollees, that informs them of the facility’s approach to masking of staff and children in accordance with CDPH.
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This requirement was not met as evidenced by children not wearing and/or not encouraged to wear a face mask/covering as required by the California Department of Public Health. This is a potential risk to the health and safety of children in care.
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This letter to staff and parents would be in addition to the expectation to follow current guidance to ensure the health and safety of children in care. A copy of this letter with staff acknowledgment signatures is due on or before SEPTEMBER 10, 2021 as proof of correction.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Stephanie Hudak
LICENSING EVALUATOR NAME: Joanne Domingo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20210824162802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC.
FACILITY NUMBER: 376701001
VISIT DATE: 09/01/2021
NARRATIVE
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CONTINUED FROM LIC 9099:

Interviews with children stated that they did not have to wear masks and that the teacher doesn't ask them to wear a mask. Interviews with staff indicated that it's a "parent choice". Sr. Program Director, Diane Prospero provided LPA Domingo with a letter dated August 26, 2021 from MAAC that states:
"In recent days, you have received several communications from Children's Paradise, Inc. regarding masking requirements at their preschools. Initially, those communications shared a "parent choice" and "staff choice" approach to masking, which was retracted in subsequent emails and replaced by a policy which requires masks to be worn by all individuals over 2 years of age while at their preschools."

Per Ms. Perez-Uribe and Ms. Propero, the letter was provided to all staff and parents, however the facility failed to enforce the masks for children 2 years and older as stated in the MAAC letter dated August 26, 2021

On 9/01/21, Assistant Director, Lizbeth Perez-Uribe did not ensure the personal rights of persons in care to safe and healthful accommodations and engaged in conduct inimical to the health, welfare, and safety of persons in care, in that the children were not wearing masks upon entry into the facility nor were the children offered face coverings while in the facility, as required by the CA Dept. of Public Health Guidance on the Use of Face Coverings issued July 28, 2021, and an individual mask exception did not apply.
Based on LPA’s observations and interviews conducted, that staff are not requiring children to wear face coverings, the above allegations are SUBSTANTIATED on the attached LIC 9099D.

A Notice of Site Visit was posted.

An exit interview was conducted, appeal rights discussed and provided along with a copy of this report to Assistant Director, Lizbeth Perez-Uribe on this date.

A copy of this report must be made available to the public, upon request for three years.
SUPERVISORS NAME: Stephanie Hudak
LICENSING EVALUATOR NAME: Joanne Domingo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3