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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701001
Report Date: 09/01/2021
Date Signed: 09/23/2021 10:24:36 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2021 and conducted by Evaluator Lakesha Edwards
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20210524143246
FACILITY NAME:CHILDREN'S PARADISE INC.FACILITY NUMBER:
376701001
ADMINISTRATOR:JAMIE PORTERFACILITY TYPE:
850
ADDRESS:986 W EL NORTE PKWYTELEPHONE:
(760) 480-1300
CITY:ESCONDIDOSTATE: CAZIP CODE:
92026
CAPACITY:152CENSUS: 27DATE:
09/01/2021
UNANNOUNCEDTIME BEGAN:
10:55 AM
MET WITH:Director Delaney VillaniTIME COMPLETED:
11:55 AM
ALLEGATION(S):
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Staff did not properly supervise the daycare children while in care
INVESTIGATION FINDINGS:
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This is an amended report, delivered to the facility on 9/23/2021.

Licensing Program Analysts (LPAs) Joanne Domingo and Jeanette Sanchez made an unannounced visit to the facility to amend the findings for the above referenced allegation. LPA conducted COVID-19 screening questions prior to entry. LPA met with Director Delaney Villani.

This investigation consisted of interviews and record review. The allegation alleges staff did not properly supervise the daycare children while in care. Interviews with staff revealed S1 (see LIC811) was assisting in classroom 2 with S2. There were 7 children remaining in care at the time the staff were assisting. S2 stepped away from the playground for a moment which left S1 with the children, which is within acceptable ratios. S1 stood in the middle of the playground where S1 could try to see all areas of the playground. S1 heard C1 crying and immediately went over to assist C1 and discovered C1 had a cut on C1’s forehead. S1
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Stephanie Hudak
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20210524143246
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC.
FACILITY NUMBER: 376701001
VISIT DATE: 09/01/2021
NARRATIVE
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did not see what occurred to cause the injury. C1 either fell or was pushed near a drainage area and hit their head on exposed rebar, causing the injury.

Additional interviews with staff revealed there had been concerns with this specific area of the playground, but since C1’s injury, this area has been covered to prevent any further incidents.

Although the above-mentioned allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time. The facility is reminded to continue to provide on-going training on active supervision to all staff who are responsible for supervising children.

An exit interview was conducted, and a copy of this report was reviewed with and appeal rights were provided to Director Delaney Villani.
SUPERVISORS NAME: Stephanie Hudak
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20210524143246
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INC.
FACILITY NUMBER: 376701001
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/01/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type A
09/02/2021
Section Cited
CCR
101229(a)(1)
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The deficiency issued and civil penalty assessed on 9/1/21 have been rescinded.
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09/02/2021
Section Cited
HSC
1597.58(c)(1)
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Stephanie Hudak
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3