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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701001
Report Date: 05/04/2022
Date Signed: 05/04/2022 12:39:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/11/2022 and conducted by Evaluator Linda M Almaraz
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220411163524
FACILITY NAME:CHILDREN'S PARADISE INC.FACILITY NUMBER:
376701001
ADMINISTRATOR:DELANEY VILLANIFACILITY TYPE:
850
ADDRESS:986 W EL NORTE PKWYTELEPHONE:
(760) 480-1300
CITY:ESCONDIDOSTATE: CAZIP CODE:
92026
CAPACITY:182CENSUS: 94DATE:
05/04/2022
UNANNOUNCEDTIME BEGAN:
10:25 AM
MET WITH:Director, Delaney VillaniTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Lack of supervision resulting in day care child leaving the facility.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Linda Almaraz made an unannounced subsequent complaint investigation visit in regards to the above allegation. LPA met with Director Delaney Villani, who was informed the reason for todays visit. During this visit, LPA took census and conducted interviews with staff.

The investigation consisted of the following: On 4/12/2022, LPA toured the facility, interviewed the Director and requested records. During today's visit, LPA interviewed staff from Room #13.

The investigation revealed the following: It was alledged a child had left the premises from their classroom which is near a parking lot due to lack of supervision. (Continued on an LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20220411163524
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC.
FACILITY NUMBER: 376701001
VISIT DATE: 05/04/2022
NARRATIVE
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Interviews with staff revealed there was a child who would walk out of the class during nap time. All interviews with staff indicated the child never walked out by themselves or without the knowledge of a teacher. All staff stated they were aware of each time the child would open the door and would be right behind the child at all times. All staff stated the child would do it during nap time and later the child would do it when the child would become upset. All interviews stated the child never walked into the parking spaces or street and they would follow right behind the child walking until they were able to get the child back into the classroom. Staff also stated there is always 2 teachers present in the classroom. LPA also interviewed a staff who is a floater and covers breaks and lunches, who stated there is always 2 teachers in each class. She stated she got to witness the child trying to walk out and that on several occasions she had to walk out with the child as well. Per interviews with the Director and staff they tried working with the child on several different ways such as putting signs on the door, giving the child activities and games to do during nap time, re-directing the child and trying to talk to the child to address the behavior but were unsuccessful.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted. Appeal rights were discussed and provided along with a copy of this report to the Director on this date.

A Notice of Site Visit was issued and shall remain posted for 30 days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4