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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701003
Report Date: 08/04/2021
Date Signed: 08/04/2021 09:40:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2021 and conducted by Evaluator Jeanette Sanchez
COMPLAINT CONTROL NUMBER: 10-CC-20210524141812
FACILITY NAME:CHILDREN'S PARADISE INC.- INFANTFACILITY NUMBER:
376701003
ADMINISTRATOR:JAMIE PORTERFACILITY TYPE:
830
ADDRESS:986 W EL NORTE PKWYTELEPHONE:
(760) 480-1300
CITY:ESCONDIDOSTATE: CAZIP CODE:
92026
CAPACITY:26CENSUS: 14DATE:
08/04/2021
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Director Delaney VillaniTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Daycare child sustained a fracture while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst, (LPA) Jeanette Sanchez made a subsequent unannounced complaint investigation visit to deliver the findings for the above referenced allegation. LPA met with Director Delaney Villani, who was informed of the decision rendered. During this visit, LPA toured facility, took census and verified facility staff. The initial 10-Day investigation visit was conducted by Investigation’s Branch (IB), Thomas Smith, on 05/26/21.

Licensing Program Analyst (LPA), Jeanette Sanchez is delivering the findings of the complaint investigation conducted by Investigations Branch (IB) Investigator, Thomas Smith. Per interviews conducted, and information gathered, the Investigator Smith was unable to corroborate allegation that the child sustained the injury while at the facility. Interviews revealed that the accident was not witnessed at the facility and that Investigator Smith could not determine the mechanism and/or time when the child sustained a head injury. An interview with a medical professional was also conducted and could not conclude how or when the injury occurred.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Stephanie Hudak
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20210524141812
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC.- INFANT
FACILITY NUMBER: 376701003
VISIT DATE: 08/04/2021
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove
the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted. Appeal rights discussed and provided along with a copy of this report was provided to the Director on this date. A copy of this must be made available to the public upon request for the next 3 years.

The Notice of Site Visit (LIC 9213) was posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
SUPERVISORS NAME: Stephanie Hudak
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2