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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701043
Report Date: 09/22/2025
Date Signed: 10/02/2025 04:36:26 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2025 and conducted by Evaluator Saraliz Velando
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250709162941
FACILITY NAME:LEARNING JUNGLE SCHOOL - SAN MARCOS CAMPUSFACILITY NUMBER:
376701043
ADMINISTRATOR:VALERIE RODRIQUEZFACILITY TYPE:
850
ADDRESS:1364 EAST MISSION ROADTELEPHONE:
(760) 432-8050
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY:36CENSUS: 27DATE:
09/22/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director, Bailey BowmanTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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1. Staff yells at day care children.

2. Staff handles day care children in an inappropriate manner.
INVESTIGATION FINDINGS:
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--This is an amended document from the original--
On 9/22/25, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced complaint visit for the purpose of delivering findings for a complaint received on 7/9/25 regarding the above allegations. LPA met with the Director, Bailey Bowman and toured the facility. There were 8 staff and 27 preschool children present. Appropriate ratios were observed. Staff members have the required background clearances and are associated with the facility.

LPA Velando conducted staff interviews, parent interviews, collected pertinent documents, and reviewed facility files. Based on the information obtained during the investigation, there was corroborating evidence that proved staff yells at day care children and staff handles day care children in an inappropriate manner. There were staff and parents that witnessed both of the behaviors toward children. The preponderance of the evidence has been met and therefore, the above allegations are found to be SUBSTANTIATED. Type B violations were cited. Refer to the next page LIC 809-D for deficiency citations. The exit interview was conducted with Director, Bailey Bowman. Appeal Rights and a copy of the licensing report were provided. A notice of site visit was posted and must remain for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20250709162941
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LEARNING JUNGLE SCHOOL - SAN MARCOS CAMPUS
FACILITY NUMBER: 376701043
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/16/2025
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights:(a) The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from… unusual punishment… humiliation, intimidation… or other actions of a punitive nature...This requirement was not met as evidenced by:
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The Director stated that she will conduct a training on Personal rights and submit an agenda with sign in sheet to our Dept by 10/16/25.
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Based on interviews conducted by LPA, a staff member (S1) yelled or spoke to children with a raised voice on multiple occasions and also grabbed a child to force them to do what was instructed. This poses a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2