<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701114
Report Date: 05/04/2022
Date Signed: 05/19/2022 03:11:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2022 and conducted by Evaluator Martha Malane
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220404165420
FACILITY NAME:HILL TOTS COMMUNITY PRESCHOOL INFANTSFACILITY NUMBER:
376701114
ADMINISTRATOR:PERLA ZAZUETAFACILITY TYPE:
830
ADDRESS:346 L STREETTELEPHONE:
(619) 422-4193
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:12CENSUS: 7DATE:
05/04/2022
UNANNOUNCEDTIME BEGAN:
09:38 AM
MET WITH:Perla ZazuetaTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Infant program out of ratio
Staff member yanked daycare child
Infant was swaddled too tighly
Daycare child hitting other children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/4/2022 at 9:38am, Licensing Program Analyst (LPA), Martha Malane conducted an unannounced complaint inspection for the purpose of delivering findings for the above listed allegations. Upon arrival, LPA met with Director, Perla Zazueta and disclosed the purpose of the inspection. LPA was led on a tour of the facility. There were seven (7) infants and two (2) staff members present.

On 4/4/2022, Community Care Licensing (CCL) received a complaint alleging: infant program operates out of ratio, staff member yanked daycare child, infant was swaddled too tightly and daycare child hitting other children.

During the course of the investigation, interviews were conducted with staff members and daycare parents and facility records were reviewed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Martha Malane
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20220404165420
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: HILL TOTS COMMUNITY PRESCHOOL INFANTS
FACILITY NUMBER: 376701114
VISIT DATE: 05/04/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Facility staff denied the allegations of operating out of ratio, yanking a day care child, swaddling infants too tightly or allowing children to hit each other stating the facility provides proper guidance and care for infants.

Due to conflicting information and a lack of supporting evidence obtained throughout the course of the investigation, the allegations are determined to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No violations cited during today's inspection.

A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

An exit interview was conducted with Director, Perla Zazueta.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Martha Malane
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2