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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701172
Report Date: 02/25/2025
Date Signed: 02/25/2025 03:34:31 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2025 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250130081726
FACILITY NAME:SWEET BUSY BEESFACILITY NUMBER:
376701172
ADMINISTRATOR:LYDIA A. CABALLEROFACILITY TYPE:
850
ADDRESS:1833 OCEANSIDE BLVD., STE. B.TELEPHONE:
(760) 721-6358
CITY:OCEANSIDESTATE: CAZIP CODE:
92054
CAPACITY:50CENSUS: 22DATE:
02/25/2025
UNANNOUNCEDTIME BEGAN:
03:10 PM
MET WITH:Lydia CaballeroTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff used inappropriate forms of discipline
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose delivering the complaint findings on the above-referenced allegation. LPA met with Director Lydia Caballero, informing her of the reason for todays visit. LPA toured the facility, conducted census, and verified facility staff and children enrollment.

On January 30th, 2025, Community Care Licensing (CCL) received a complaint alleging that staff used inappropriate forms of discipline. LPA interviewed 5 out of 5 staff, 4 children, as well as additional confidential witnesses.

See LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20250130081726
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: SWEET BUSY BEES
FACILITY NUMBER: 376701172
VISIT DATE: 02/25/2025
NARRATIVE
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Based on interviews conducted, 4 out of 5 staff members disclosed that due to behaviors child (ren) have been placed aside to calm their bodies by being placed in a highchair. Based on interviews conducted 3 out of 4 children disclosed that they have witnessed or have been placed in a high chair when they misbehave. It was stated by S1 that they have placed child (ren) in a highchair to avoid them from running around if they were placed in a regular chair and to keep others safe from child's behavior.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is enough evidence to prove that the alleged violations did occur. Therefore, the allegations are SUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Lydia Caballero, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 10-CC-20250130081726
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: SWEET BUSY BEES
FACILITY NUMBER: 376701172
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/25/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/28/2025
Section Cited
CCR
101223.2(a)
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Discipline:(a) Any form of discipline or punishment that violates a child's personal rights as specified in Section 101223 shall not be permitted regardless of authorized representative consent or authorization.
This requirement was not met as evidenced by,
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Director stated she will conduct a training with staff to go over their disciplne policy and regulation and provide proof of completion via email to LPA.
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Based on interviews conducted, 4 out of 5 staff members disclosed that due to behaviors child (ren) have been placed aside to calm their bodies by being placed in a highchair. Based on interviews conducted 3 out of 4 children disclosed that they have witnessed or have been placed in a high chair when they misbehave. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3