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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701226
Report Date: 09/08/2022
Date Signed: 10/04/2022 10:28:45 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/02/2022 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220902101139
FACILITY NAME:CHILDREN'S CHOICE ACADEMYFACILITY NUMBER:
376701226
ADMINISTRATOR:SHANNON SPENCERFACILITY TYPE:
830
ADDRESS:12464 WOODSIDE AVENUETELEPHONE:
(619) 561-8880
CITY:LAKESIDESTATE: ZIP CODE:
92040
CAPACITY:14CENSUS: 8DATE:
09/08/2022
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Shannon SpencerTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Children were inappropriately disciplined while in care.
INVESTIGATION FINDINGS:
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This is an amended report.
On 9/8/2022 @ 11:10AM, LPA Nancy Diaz conducted an unannounced inspection in reference to the above allegation. LPA met and toured the infant center with Shannon Spencer, Site DIrector. This incident occurred on 03/15/2021. Several staff observed another staff made a child bite himself because he bit another child. Same staff was also observed making a child pull his own hair because he pulled another child’s hair. It is being noted that staff involved was terminated immediately after the incidents. Based on the information obtained and documentation reviewed, it is determined that the children were inappropriately disciplined while in care. This incident was also reported by the licensee when it occurred in 03/2021.
The preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, regulation number 101223(a)(3). The deficiency is being cited on the attached LIC9099D. Exit interview was conducted with Shannon Spencer (Director). Appeal Rights and licensing report was reviewed with the Director. A notice of site visit was provided (observed posted) and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20220902101139
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE ACADEMY
FACILITY NUMBER: 376701226
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/08/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
09/19/2022
Section Cited
CCR
101223(a)(3)
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PERSONAL RIGHTS. To be free from corporal or unusual punishment infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature...
This regulation was not met as evidenced by:
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Ms. Spencer stated that staff in question was immediately terminated. She will conduct an all staff training and discuss "Child's Personal Rights". She will submit a copy of topics covered and a copy of sign-in sheet to the department no later 9/19/2022.
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Based on written statements of witnesses that described staff made a child bite himself because he bit another child. Same staff made a child pull his hair because he pulled another child's hair.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2022
LIC9099 (FAS) - (06/04)
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