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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701226
Report Date: 03/19/2025
Date Signed: 03/19/2025 04:32:39 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2025 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20250317114941
FACILITY NAME:CHILDREN'S CHOICE ACADEMYFACILITY NUMBER:
376701226
ADMINISTRATOR:SHANNON SPENCERFACILITY TYPE:
830
ADDRESS:12464 WOODSIDE AVENUETELEPHONE:
(619) 561-8880
CITY:LAKESIDESTATE: CAZIP CODE:
92040
CAPACITY:14CENSUS: 12DATE:
03/19/2025
UNANNOUNCEDTIME BEGAN:
09:16 AM
MET WITH:Amber GuttierezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff are not using proper napping equipment.
INVESTIGATION FINDINGS:
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On 3/19/2025 @ 9:16AM, Licensing Program Analysts (LPAs) Nancy Diaz and Jody Dye conducted an unannounced inspection in reference to the above allegations. LPAs met and toured the facility with Site Director Amber Guttierez. Observed present today were 12 infants and toddlers in the following rooms:
Toddlers 5 with staff Sarah Oconnell & Nikol Howell; 7 infants with staff Shannon Henry, Justine McMillan & Samantha Johnson.
Staff interviewed today indicated that there was an infant in the room with medical condition that required child to be propped up during nap. According to staff, child has been placed in a rocker to nap for about 10 minutes. Other times, staff have been observed to rock the baby to sleep.
The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter number) the deficiency is being cited on the attached LIC 9099D. The Notice of Site Visit must be posted for 30 days. Exit interview conducted and report was reviewed with the Amber Gutierrez, Site Director.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20250317114941
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE ACADEMY
FACILITY NUMBER: 376701226
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/19/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/26/2025
Section Cited
CCR
101430(a)(3)(E)
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INFANT CARE ACTIVITIES.
If an infant falls asleep before being placed in a crib, staff shall move the infant to a crib as soon as possible.

This requirement was not met as evidenced by:
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Site Director will meet with her infant teachers to let them know once a child falls asleep or seems to be sleepy to move them to a crib immediately.
Site Director will submit proof of correction in writing with staff signatures no later than 3/26/2025.
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Based on interview an infant was placed in a baby rocker (for about 10 minutes) to nap due to a medical condition.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3