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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701262
Report Date: 04/27/2021
Date Signed: 04/27/2021 08:00:30 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2021 and conducted by Evaluator James Wilkerson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20210326102406
FACILITY NAME:CHILDREN'S PARADISE, INC. - PRESCHOOLFACILITY NUMBER:
376701262
ADMINISTRATOR:LINA BORJAFACILITY TYPE:
850
ADDRESS:2017A MISSION AVENUETELEPHONE:
(760) 433-3800
CITY:OCEANSIDESTATE: CAZIP CODE:
92058
CAPACITY:152CENSUS: 23DATE:
04/27/2021
UNANNOUNCEDTIME BEGAN:
07:15 AM
MET WITH:Lina BorjaTIME COMPLETED:
08:15 AM
ALLEGATION(S):
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Staff member bullied day care child.

Staff member inappropriately handled day care child.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) James Wilkerson arrived at this facility to conclude an investigation into the above allegations. LPA toured the facility and conducted census. An initial visit was conducted on 04/02/21 and extended at that time. During the course of this investigation interviews were conducted with staff and a child. An allegation was made that a staff member placed his/her hand on a child's back neck and squeezed the child's neck. Another allegation is that the staff member forcibly removed a toy rock from the child's hand in a rough manner. Both of these incidents were alleged to have happened during nap time. The child interviewed, stated that the staff member did grabbed his/her neck on the back to get the child's attention. The child stated that the staff member bent his/her wrist to take a toy rock away. The child stated that he likes the staff member and wants to remain in that classroom. The child stated that he/she did not cry and that he/she only cries when he/she gets hurt. Staff who were interviewed denied this. The accused staff member stated that he/she only gently touched the back of his/her shoulder and lifted the child's hand to remove the toy rock and placed in on a counter for the child to play with later.
SEE NEXT PAGE
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Dawn Parker
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20210326102406
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE, INC. - PRESCHOOL
FACILITY NUMBER: 376701262
VISIT DATE: 04/27/2021
NARRATIVE
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The staff member stated that he/she apologized to the child if it spooked him/her and they hugged. Another staff member stated that his/her view was blocked as this staff member was in the same classroom when this took place. This staff member stated that all he/she saw was the other staff member bend down and then stand back up without any hesitation and that there were no cries or noises coming from the child and if the allegations were true, there would've been a pause between bending down and then standing back up again by the other staff member.

LPA has received conflicting information from the child and staff members and cannot prove or disprove the allegations are true or untrue.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, Notice of Site Visit posted, appeal rights discussed and provided along with a copy of this report to Ms. Borja on this date.

A copy of this report must be made available to the public, upon request for three years.

SUPERVISORS NAME: Dawn Parker
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2