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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701337
Report Date: 01/07/2025
Date Signed: 01/07/2025 02:39:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/18/2024 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20241118083959
FACILITY NAME:CFC LEARNING CENTER, LLCFACILITY NUMBER:
376701337
ADMINISTRATOR:SHONEIL WILSONFACILITY TYPE:
850
ADDRESS:2640-2642 OCEANSIDE BLVD.TELEPHONE:
(760) 757-5437
CITY:OCEANSIDESTATE: CAZIP CODE:
92054
CAPACITY:29CENSUS: 4DATE:
01/07/2025
UNANNOUNCEDTIME BEGAN:
02:20 PM
MET WITH:Shoneil WilsonTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Staff inappropriately disciplined child
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Director Shoneil Wilson, informing her of the reason for todays visit. LPA toured the facility, conducted census, and verified facility staff and children enrollment.

On November 18th, 2024, Community Care Licensing (CCL) received a complaint alleging that staff inappropriately disciplined child.

See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20241118083959
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CFC LEARNING CENTER, LLC
FACILITY NUMBER: 376701337
VISIT DATE: 01/07/2025
NARRATIVE
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Based on interviews conducted, it was disclosed that the routine each afternoon is to sit in the highchairs for a PM snack. S1 placed C1 in the highchair for a snack as part of the normal routine, C1 was not placed in the highchair as a disciplinary action based on interviews conducted as no one witnessed C1 being placed in highchair as a discipline to child's behavior.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Shoneil Wilson, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2