376701339-2-25-2025-10-CC-DMUN-DEJ2NS-20250306163313

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701339
Report Date: 02/25/2025
Date Signed: 02/25/2025 11:52:10 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2025 and conducted by Evaluator Keely Messerschmidt

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20250129114927

FACILITY NAME:	CFC LEARNING CENTER, LLC		FACILITY NUMBER:	376701339
ADMINISTRATOR:	SHONEIL WILSON		FACILITY TYPE:	830
ADDRESS:	2640-2642 OCEANSIDE BLVD.		TELEPHONE:	(760) 757-5437
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92054
CAPACITY:	17	CENSUS: 2	DATE:	02/25/2025
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Shoneil Wilson		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff inappropriately handles day care children
Director is not at facility during buisness hours
Staff is not in good health to provide care to day care children
Staff is not ensuring changing table is clean

INVESTIGATION FINDINGS:

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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegations. LPA met with Director Shoneil Wilson, informing her of the reason for todays visit. LPA toured the facility, conducted census, and verified facility staff and children enrollment.

On January 29th, 2025, Community Care Licensing (CCL) received a complaint alleging that staff inappropriately handles day care children, director is not at facility during business hours, staff is not in good health to provide care to day care children, and that staff is not ensuring changing table is clean. LPA interviewed 4 out of 4 staff as well as additional confidential witnesses.

See LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20250129114927

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CFC LEARNING CENTER, LLC	FACILITY NUMBER: 376701339
	VISIT DATE: 02/25/2025

NARRATIVE

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Based on interviews conducted regarding allegation that staff inappropriately handles day care children, it was disclosed that S1 picks children up from underneath their armpits or around their wait/rib area. When staff have observed S1 changing a diaper S1 will have children walk up the stairs or lift them up from underneath their armpits. It was stated that S1 has not been observed handling the children in any inappropriate manner. Based on LPA's observations, S1 lifts child up from underneath their armpits and places them back down with no issue.

It was alleged that the Director is not at facility during business hours, staff disclosed that Director is present each day but does come in later in the morning. It was also disclosed that S1, who is a fully qualified teacher, is in during the Directors absence.

Regarding the allegation that staff is not in good health to provide care to day care children, it was disclosed that S1 is aware of their responsibilities and has had no physical limitations. Based on record review, S1 is in good health and able to perform work duties for their position. In addition, LPA has observed S1’s interaction with children during various facility inspections and no concerns have been observed.

Lastly, based on interviews conducted for allegation staff is not ensuring changing table is clean, it was disclosed that S1 follows the diapering procedures by wearing gloves, sanitizing the station once completed and washing their hands. Based on LPA observations, S1 completed the diapering with a child while wearing gloves, lifted child under their armpits and placed them on the floor, then sanitized the station and threw gloves away.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Shoneil Wilson, and a copy was provided. Appeal rights were discussed and provided during the exit interview.
A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2025

LIC9099 (FAS) - (06/04)

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