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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701389
Report Date: 02/11/2026
Date Signed: 02/11/2026 04:31:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2026 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20260204094419
FACILITY NAME:KCE CHAMPIONS LLC AT SERRA MESAFACILITY NUMBER:
376701389
ADMINISTRATOR:MEGHAN HENNESSYFACILITY TYPE:
840
ADDRESS:2285 MURRAY RIDGE ROADTELEPHONE:
(858) 264-9561
CITY:SAN DIEGOSTATE: CAZIP CODE:
92123
CAPACITY:56CENSUS: 32DATE:
02/11/2026
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Francis DealTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Staff posted inappropriate video regarding daycare child exposing personal information.
INVESTIGATION FINDINGS:
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On 2/11/2026 at 2:45pm, Licensing Program Analyst (LPA) Adriana Macias conducted an initial unannounced complaint inspection for the purpose of investigating the above allegation. LPA met with staff present Olivia Fleet and later Site Director Francis Torrijos and Area Manager Kathryn Czerwinski arrived and LPA discussed the reason for the visit. During inspection LPA took census of the facility, obtained a LIC500 Personnel Report and Children’s Roster and conducted staff interviews. The following census was observed: 32 children and 3 staff. All staff had fingerprint clearances or exemptions.
It was alleged that a staff member (S1) employed by the facility exposed a child’s personal information through a social media posted video. Based on LPA’s interviews and video observed, it was discovered that S1 did in fact disclose and made a child’s personal information available online.
The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) the Type B deficiency is being cited on the attached LIC 9099D. LPA delivered findings to Director Francis Torrijos. Exit interview was conducted and report was reviewed with Director Francis Torrijos. A notice of site visit was given and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20260204094419
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KCE CHAMPIONS LLC AT SERRA MESA
FACILITY NUMBER: 376701389
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/11/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/06/2026
Section Cited
CCR
101221(c)(2)
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101221(c)(2) Child's Records
(c)All information and records obtained from or regarding children shall be confidential...(2)Except as specified in (d) below, or as otherwise authorized by law, the licensee and all employees shall not reveal or make available confidential information... This requirement was not met as evidenced by:
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Director stated that S1 did not work in the facility anymore and that they will provided a reminder to all staff on their policy to maintain children’s information confidential in the next staff meeting. Facility will send LPA a sign in sheet of all staff present during meeting by 3/06/26..
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Based upon staff interviews and video observed by LPA, child’s confidential information was exposed through social media which posed a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
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