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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701480
Report Date: 05/07/2024
Date Signed: 05/28/2024 10:37:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/01/2024 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240201100713
FACILITY NAME:LEMON GROVE CHILDCARE CENTERFACILITY NUMBER:
376701480
ADMINISTRATOR:MAGGIE GONZALEZFACILITY TYPE:
850
ADDRESS:3468 CITRUS STREET, STES A & BTELEPHONE:
(619) 818-0149
CITY:LEMON GROVESTATE: CAZIP CODE:
91945
CAPACITY:30CENSUS: 8DATE:
05/07/2024
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Licensee Blanca BrownTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Facility staff kept day care children in a van for an extended period of time.
INVESTIGATION FINDINGS:
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On 05/07/2024 at 9:40 am, Licensing Program Analysts (LPAs) Michelle Hood and Shannan Williams conducted an unannounced complaint inspection regarding the above allegation. LPAs were greeted my staff member Monica Brown. LPA Hood explained the purpose of the inspection was to interview daycare children, and deliver the complaint findings. LPAs observed four children with one staff in the Einstein classroom, and four children with one staff in the Space Cadet classroom. During the inspection, the licensee arrived at the facility.

During today's inspection the LPAs interviewed four daycare children. Throughout the investigation, interviews were conducted with the licensee, staff, daycare parents, witnesses, reporting party and daycare children. The witnesses interviewed could not determine if the children in the vehicle were daycare children or the licensees family. One child stated the children in the vehicle were not daycare children. The licensee and one staff member denied the allegation. Due to the director being on leave of absence she was not interviewed. According to the daycare parents interviewed, they are satisfied and have no concerns regarding the care & supervision being provided by the facility staff and stated the facility does not transport their children in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 20-CC-20240201100713
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LEMON GROVE CHILDCARE CENTER
FACILITY NUMBER: 376701480
VISIT DATE: 05/07/2024
NARRATIVE
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Due to conflicting statements obtained during the investigation, the above allegation is found to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The licensee was provided appeal rights (LIC9058) and their signature on this form acknowledges receipt of these rights. LPA provided the licensee the Notice of Site Visit. No deficiencies cited.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4