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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701490
Report Date: 11/14/2022
Date Signed: 11/14/2022 12:27:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Diana Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220929145233
FACILITY NAME:FAITH CHAPEL INFANT CENTERFACILITY NUMBER:
376701490
ADMINISTRATOR:STEPHANIE SMITHFACILITY TYPE:
830
ADDRESS:9400 CAMPO ROADTELEPHONE:
(619) 567-7557
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:15CENSUS: 8DATE:
11/14/2022
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:Amber DeLuca, Assistant DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff are not ensuring that the facility is properly sanitized.

Staff allowed children with obvious signs of illness to attend the facility while sick.
INVESTIGATION FINDINGS:
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On 11/142022 at 11:45 AM, Licensing Program Analyst (LPA), Diana Sanchez made an unannounced complaint inspection today to deliver the complaint investigation findings for the above allegations. LPA met with the Facility Assistant Director, Amber DeLuca and made her aware of the reason for today’s inspection. Current census is 8.

This agency has investigated the above listed allegations. During the course of the complaint investigation, LPA conducted interviews with the director, facility staff, daycare parents, and conducted facility tour. LPA reviewed the facility sanitation procedures and correspondence to parents.

It was alleged that staff were not properly sanitizing the facility. The facility staff denied the allegation, stating that staff sanitize all infant areas. Staff stated that they continually clean and sanitize the areas throughout the day, especially after diaper changes. According to staff, playground equipment, toys and work surfaces are wiped down after each use.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Diana Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20220929145233
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FAITH CHAPEL INFANT CENTER
FACILITY NUMBER: 376701490
VISIT DATE: 11/14/2022
NARRATIVE
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It was also alleged the facility allowed children exhibiting signs of illness to be present at the facility. Facility director denied the allegation, explaining that there was an increase of children ill with the flu during the month of September 2022; however, facility staff conducted daily inspections for illness at drop off and children with obvious symptoms of illness were not accepted. The facility director stated the facility reimplemented daily temperature checks before admitting children, in an effort to prevent a flu outbreak. The facility director stated that on September 26, 2022, a notice was sent to all parents advising them of the practice and facility continued doing temperature check for two consecutive weeks after the notice was sent out to parents. Parents interviewed did not disclose any concerns or issues with the facility or staff.

Based on the information obtained, LPA was unable to confirm whether or not staff is properly sanitizing the facility or that the facility was admitting sick children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview conducted and report was reviewed with assistant director, Amber DeLuca. A copy of this report, along with Appeal Rights (LIC9058 03/22), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Diana Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2