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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701497
Report Date: 09/16/2022
Date Signed: 09/26/2022 10:25:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2022 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20220721150447
FACILITY NAME:CHILDREN'S CHOICE ACADEMY, INC - PRESCHOOLFACILITY NUMBER:
376701497
ADMINISTRATOR:JENNIFER GRAWVUNDERFACILITY TYPE:
850
ADDRESS:73 NORTH SECOND AVENUETELEPHONE:
(619) 249-4328
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:150CENSUS: 46DATE:
09/16/2022
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Jennifer HouseTIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
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9
Child sustained unexplained injuries while in care

Facility is not meeting appropriate staff-child ratios

Staff are not qualified
INVESTIGATION FINDINGS:
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2
3
4
5
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9
10
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On 09/16/22 at 2:00pm, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegation. LPA Castellon met with owner Jennifer House and discussed the purpose of the inspection. It was alleged that: Child sustained unexplained injuries while in care, Facility is not meeting appropriate staff-child ratios, and Staff are not qualified. During the course of the investigation, three unannounced inspections were conducted. Interviews were conducted with day-care parents, facility staff, and children in care. LPA Castellon was unable to contact the reporting party (anonymous). Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with facility director and she stated that she understood. Notice of Site Visit should be posted for 30 days from today's date.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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