376701497-3-20-2023-20-CC-CGRY-CQYUF8-20230417153216

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701497
Report Date: 03/15/2023
Date Signed: 03/20/2023 08:26:38 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2023 and conducted by Evaluator Adrian Castellon

COMPLAINT CONTROL NUMBER: 20-CC-20230123083843

FACILITY NAME:	CHILDREN'S CHOICE ACADEMY, INC - PRESCHOOL		FACILITY NUMBER:	376701497
ADMINISTRATOR:	JENNIFER GRAWVUNDER		FACILITY TYPE:	850
ADDRESS:	73 NORTH SECOND AVENUE		TELEPHONE:	(619) 249-4328
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91910
CAPACITY:	150	CENSUS: 72	DATE:	03/15/2023
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Brenda Casillas		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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Staff are not properly documenting day care child's medication in log.

Day care children have access to inappropriate food items.

INVESTIGATION FINDINGS:

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On 3/15/23 at 2:00pm, Licensing Program Analysts (LPA) Adrian Castellon made an unannounced complaint inspection today and met with Director Brenda Casillas to deliver complaint findings for the above listed allegation. This agency has investigated the allegations listed above. During the investigation, LPA interviewed the facility staff, day-care children and day-care parents. LPA Castellon also obtained and reviewed ProCare App logs. Appropriate ratios were observed on this date. During the course of the investigation, two unannounced inspections were conducted. LPA Castellon interviewed the reporting party.

Based on staff and parent interviews, LPA observations and review of facility documents, it was determined that the facility failed to document a day care child's medication log and children had access to inappropriate food items. Rash ointment was not documented when administered. Jalapenos planted in the facility garden were accessible to children in care. Based on interviews conducted , LPA observations and review of facility documents, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Type B citations are cited on the attached LIC 9099D.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:	DATE: 03/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2023 and conducted by Evaluator Adrian Castellon

COMPLAINT CONTROL NUMBER: 20-CC-20230123083843

FACILITY NAME:	CHILDREN'S CHOICE ACADEMY, INC - PRESCHOOL		FACILITY NUMBER:	376701497
ADMINISTRATOR:	JENNIFER GRAWVUNDER		FACILITY TYPE:	850
ADDRESS:	73 NORTH SECOND AVENUE		TELEPHONE:	(619) 249-4328
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91910
CAPACITY:	150	CENSUS: 72	DATE:	03/15/2023
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Brenda Casillas		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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9

Day care child sustained a diaper rash while in care.

Staff does not provide adequate food service to day care children.

Staff do not safeguard confidential information.

Facility is not abiding by admissions agreement.

Facility is malodorous.

INVESTIGATION FINDINGS:

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13

On 3/15/23 at 2:00pm, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegations. LPA Castellon met with Director Brenda Casillas and discussed the purpose of the inspection. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with day-care parents, day-care children and facility staff. LPA Castellon interviewed the reporting party. LPA obtained documents pertaining to the investigation. LPA Castellon could not corroborate allegations through interviews conducted. Due to conflicting statements obtained during the course of the investigation, the above allegations are deemed to be UNSUBSTANTIATED meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged allegations occurred. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with facility director and she stated that she understood. Notice of Site Visit should be posted for 30 days from today's date.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:	DATE: 03/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 20-CC-20230123083843

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE ACADEMY, INC - PRESCHOOL	FACILITY NUMBER: 376701497
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/15/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/15/2023 Section Cited CCR 101226(e)(5)	1 2 3 4 5 6 7	101226(e)(5) Health-Related Services: In centers where the licensee chooses to handle medications: The licensee shall develop and implement a written plan to record the administration of prescription and nonprescription medications and to inform the child's authorized	1 2 3 4 5 6 7	Facility staff has begun to document the administering of medication on the ProCare App used at the facility.
	8 9 10 11 12 13 14	representative daily when such medications have been given. This requirement was not met as evidenced by: facility staff did not document medication administered to child in care. This could pose a threat to the health and safety of children in care.	8 9 10 11 12 13 14
Type B 03/15/2023 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	101223(a)(2) Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.	1 2 3 4 5 6 7	Facility staff has removed the jalapenos from the facility garden.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: jalapenos planted in the facility garden were accessible to children in care. This could pose a threat to the health and safety of children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:	DATE: 03/15/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023

LIC9099 (FAS) - (06/04)

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