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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701499
Report Date: 04/26/2024
Date Signed: 04/26/2024 02:28:17 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/13/2024 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20240213094400
FACILITY NAME:CHILDREN'S CHOICE ACADEMY, INC - INFANTFACILITY NUMBER:
376701499
ADMINISTRATOR:JENNIFER GRAWVUNDERFACILITY TYPE:
830
ADDRESS:73 NORTH SECOND AVENUETELEPHONE:
(619) 425-9933
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:24CENSUS: 17DATE:
04/26/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Roxanna LariosTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff left infants unattended
INVESTIGATION FINDINGS:
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On 4/26/24 at 11:00am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the allegation listed above. LPA met with Center Director Roxanna Larios to discuss the purpose of the inspection and toured the facility. LPA conducted staff interviews. It was alleged that Staff left infants unattended. Based on the interviews conducted, eye witness account, staff admission and Unusual Incident Report (LIC624B) obtained the allegation is substantiated. As such, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Violations of the California Code of Regulations, Tittle 22, are being cited on the attached LIC9099D. A Type B citation is issued.

Exit interview was conducted, report reviewed, and Appeal Rights discussed with licensee. A Notice of Site Visit was given and must remain posted on, or immediately next to, interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240213094400
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE ACADEMY, INC - INFANT
FACILITY NUMBER: 376701499
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/26/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/26/2024
Section Cited
CCR
101429(a)(1)
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101429 Responsibility for Providing Care and Supervision for Infants (a) In addition to Section 101229, the following shall apply:(1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times.
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All Staff (all licenses) meeting was held on 2/13 to discuss incident and supervision requirements. Two staff were fired.
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This requirement was not met as evidenced by infant left out on playground for approximately one minute without required supervision. This could pose a threat to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2