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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701499
Report Date: 08/28/2024
Date Signed: 08/28/2024 11:34:30 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/17/2024 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20240517094012
FACILITY NAME:CHILDREN'S CHOICE ACADEMY, INC - INFANTFACILITY NUMBER:
376701499
ADMINISTRATOR:JENNIFER GRAWVUNDERFACILITY TYPE:
830
ADDRESS:73 NORTH SECOND AVENUETELEPHONE:
(619) 425-9933
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:24CENSUS: 14DATE:
08/28/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Roxanna LariosTIME COMPLETED:
11:10 AM
ALLEGATION(S):
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Facility operating out of ratio
INVESTIGATION FINDINGS:
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On 8/28/24, at 10:00 AM, Licensing Program Analysts (LPA) Adrian Castellon conducted an inspection to conclude the complaint investigation regarding the above allegation. LPA Castellon delivered amended findings. LPA advised staff managment Roxanna Larios of the meeting’s purpose and were granted facility entry. It was alleged that the facility operates out of ratio.
During the course of the investigation, unannounced inspections were conducted. Interviews were conducted with reporting party, staff and daycare parents. Facility attendace records were reviewed. Based on the records review, the facility was out of ratio on at least one occasion and did not maintain the required 4:1 ratio. As such, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Violations of the California Code of Regulations, Tittle 22, are being cited on the attached LIC9099D. One Type B citation issued. An exit interview was conducted with Larios and a copy of this report, Appeal Rights and Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 20-CC-20240517094012
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE ACADEMY, INC - INFANT
FACILITY NUMBER: 376701499
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/28/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/30/2024
Section Cited
CCR
101416.5(b)
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101416.5 Staff-Infant Ratio: (b) There shall be a ratio of one teacher for every four infants in attendance. This requirement was not met as evidenced by attendance sheet review. This may pose a threat to the health and safety of children in care.
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Managment will submit attendance sheets 9/1/24 thru 9/30/24 reflecting required ratios. Meeting will be held with infant staff where required ratios, regualtion 101416.5(b), and reminder to fill out attendance sheets properly will be discussed. Director will submit meeting minutes sheet.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
LIC9099 (FAS) - (06/04)
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