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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384002319
Report Date: 02/02/2026
Date Signed: 02/02/2026 09:50:12 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/06/2026 and conducted by Evaluator Jovanna Badger
COMPLAINT CONTROL NUMBER: 05-CC-20260106083250
FACILITY NAME:HOLY FAMILY DAY HOME INFANT/TODLR CTR.FACILITY NUMBER:
384002319
ADMINISTRATOR:ERIN FARRISFACILITY TYPE:
830
ADDRESS:299 DOLORES STREETTELEPHONE:
(415) 861-5361
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94103
CAPACITY:31CENSUS: 26DATE:
02/02/2026
UNANNOUNCEDTIME BEGAN:
09:07 AM
MET WITH:Erin FarrisTIME COMPLETED:
10:05 AM
ALLEGATION(S):
1
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8
9
Staff did not provide adequate supervision to daycare children in care.
INVESTIGATION FINDINGS:
1
2
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5
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7
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9
10
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13
On February 2, 2026, Licensing Program Analyst (LPA) J. Badger conducted an unannounced complaint investigation visit at the above-named facility. LPA met with facility director, Erin Farris, and explained the purpose of the visit. Present during the visit there were 26 children in care with 14 teachers.

Interviews were conducted with the Director and staff. Based on the interviews and relevant documents, there is no sufficient evidence to prove that " Staff did not provide adequate supervision to daycare children in care.

Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Jovanna Badger
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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