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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384002624
Report Date: 03/20/2025
Date Signed: 03/20/2025 09:51:13 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/31/2025 and conducted by Evaluator Hanson Leong
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250131083849
FACILITY NAME:LIAO, YA LINGFACILITY NUMBER:
384002624
ADMINISTRATOR:LIAO, YA LINGFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 271-5955
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94112
CAPACITY:14CENSUS: 7DATE:
03/20/2025
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Ya Ling LiaoTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child was inappropriately touched at daycare by an unknown individual
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On March 20, 2025, Licensing Program Analyst (LPA) Hanson Leong conducted an unannounced complaint visit and met with the Licensee, Ya Ling Liao. The purpose of the visit was to deliver the findings and to close out the complaint. LPA explained the purpose of the visit to the licensee.

Seven children (five pre-k and two infants) and two staff members were present during today’s visit.

All relevant information was collected and analyzed during the LPA investigation, and all parties involved were contacted and interviewed. Based on the information obtained from the LPA investigation, the allegation listed above was unsubstantiated, meaning it may have happened or is valid, there is no preponderance of evidence to prove the violations did or did not occur.

No deficiencies were issued from the LPA’s complaint investigation.

A Notice of Site Visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Licensee, Ya Ling Liao.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Hanson Leong
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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