384004171-3-8-2023-05-CC-DJOO-CS3VUZ-20230522164530

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384004171
Report Date: 03/08/2023
Date Signed: 03/08/2023 04:01:56 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2023 and conducted by Evaluator Sheran Lo

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20230112102506

FACILITY NAME:	SOUTH OF MARKET CHILD CARE-TRANSBAY CDC		FACILITY NUMBER:	384004171
ADMINISTRATOR:	IHEUKWUMERE, IHUOMA		FACILITY TYPE:	850
ADDRESS:	220 BEALE STREET		TELEPHONE:	(415) 820-3565
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94105
CAPACITY:	60	CENSUS: 34	DATE:	03/08/2023
		UNANNOUNCED	TIME BEGAN:	02:36 PM
MET WITH:	Ihuoma Iheukwumere		TIME COMPLETED:	04:07 PM

ALLEGATION(S):

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Staff is yelling at the daycare children
Staff is mishandling the daycare children while in care
Staff behavior poses as a risk to the daycare children

INVESTIGATION FINDINGS:

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On March 8, 2023, Licensing Program Analyst (LPA), Sheran Lo, conducted a subsequent complaint inspection and met with Director Ihuoma Iheukwumere to discuss the above allegation. Purpose of the inspection was explained. Present is Director, 9 staff with 34 children.

During the course of the investigation, interviews were conducted with Director, staff, and relevant documents were gathered. Based on the interviews and relevant documents, there was insufficient evidence of the above allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit was provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:	DATE: 03/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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