384004171-8-2-2023-05-CC-DJOO-CUJTRX-20230809145815

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384004171
Report Date: 08/02/2023
Date Signed: 08/02/2023 03:22:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2023 and conducted by Evaluator Sheran Lo

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20230522134949

FACILITY NAME:	SOUTH OF MARKET CHILD CARE-TRANSBAY CDC		FACILITY NUMBER:	384004171
ADMINISTRATOR:	IHEUKWUMERE, IHUOMA		FACILITY TYPE:	850
ADDRESS:	220 BEALE STREET		TELEPHONE:	(415) 820-3565
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94105
CAPACITY:	60	CENSUS: 28	DATE:	08/02/2023
		UNANNOUNCED	TIME BEGAN:	12:44 PM
MET WITH:	Flordeliza Mojica		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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-Staff yell at children in care.
-Staff are mistreating day-care children.
-Staff handled child in a rough manner.

INVESTIGATION FINDINGS:

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On August 2, 2023, Licensing Program Analyst (LPA) Sheran Lo conducted a subsequent complaint inspection and met with Anchor Preschool Teacher Flordeliza Mojica to discuss the above allegation. Purpose of the inspection was explained. Present is 9 staff with 28 children.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove that staff yell or mistreat children, or handle child in rough manner. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Teacher. Report and Notice of Site Visit was provided. Notice of Site Visit shall be posted for 30 consecutive days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:	DATE: 08/02/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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