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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004171
Report Date: 12/19/2025
Date Signed: 12/19/2025 11:32:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2025 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20251006110556
FACILITY NAME:SOUTH OF MARKET CHILD CARE-TRANSBAY CDCFACILITY NUMBER:
384004171
ADMINISTRATOR:IHEUKWUMERE, IHUOMAFACILITY TYPE:
850
ADDRESS:220 BEALE STREETTELEPHONE:
(415) 820-3565
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94105
CAPACITY:60CENSUS: 30DATE:
12/19/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Donna Tumamak, Ihuoma IheukwumereTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Staff left day care children unattended
Staff handled day care child in a rough manner
Staff yell at day care children
INVESTIGATION FINDINGS:
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On 12/19/2025 at 8:45AM., Licensing Program Analyst (LPA) Luis Gomez met with Lead Teacher, Donna Tumamak. The purpose of today’s inspection was explained and was for an unannounced, complaint inspection. Director, Ihuoma Iheukwumere arrived during inspection. Present was the director and 11 staff providing care for 30 children. LPA inspection facility for health and safety hazards.

During today’s inspection, LPA conducted interviews, reviewed records, and performed observation.
During the course of this investigation, LPA conducted observation on 10/15/2025, 11/18/2025, and 12/19/2025. A review of facility records was complete, which included the staff files, children’s files, and facility handbooks. LPA conducted interviews with director, staff, and guardians. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20251006110556
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SOUTH OF MARKET CHILD CARE-TRANSBAY CDC
FACILITY NUMBER: 384004171
VISIT DATE: 12/19/2025
NARRATIVE
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(Page 2)
Based on evidence collected, LPA was unable to determine if staff left children unattended. During interviews, staff reported maintaining constant visual supervision of the children at all times.

Based on evidence collected, LPA was unable to determine if staff handled day care child in a rough manner. During interviews, staff reported using appropriate intervention strategies, such as redirection and alternative activity options, when assisting children with behavior needs.

Based on evidence collected, LPA was unable to determine if staff yell at day care children. During inspection, LPA observed staff using appropriate voice level tones and word choices when assisting children in care.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

LPA conducted exit interview with Lead Teacher, Donna Tumamak and complaint report was explained. The Notice of Site Visit, and provider rights were provided during visit.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2