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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004192
Report Date: 11/06/2025
Date Signed: 11/06/2025 10:22:13 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/01/2025 and conducted by Evaluator Sheran Lo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20251001083452
FACILITY NAME:L'ACADEMY PRESCHOOL SF NOB HILLFACILITY NUMBER:
384004192
ADMINISTRATOR:GARCIA, SARAFACILITY TYPE:
850
ADDRESS:1868 VAN NESS AVENUE UNIT 1TELEPHONE:
(415) 706-2559
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94109
CAPACITY:26CENSUS: 18DATE:
11/06/2025
UNANNOUNCEDTIME BEGAN:
09:07 AM
MET WITH:Sara GarciaTIME COMPLETED:
10:40 AM
ALLEGATION(S):
1
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9
Staff restrained children in care with a rope
Staff handled child in care in a rough manner
Staff yelled at child in care
Staff tried to force daycare child to drink water
INVESTIGATION FINDINGS:
1
2
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5
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13
On November 6, 2025, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Director Sara Garcia to discuss the above allegation. Purpose of the inspection was explained. Present were Director, 3 teachers with 18 children in care.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove that staff restrained, handled rough, yelled, or forced children in care. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit was provided. Notice of Site Visit shall be posted for 30 consecutive days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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