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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004574
Report Date: 04/28/2025
Date Signed: 04/28/2025 03:26:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2025 and conducted by Evaluator Sheran Lo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250304191202
FACILITY NAME:L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SF CPMC PSFACILITY NUMBER:
384004574
ADMINISTRATOR:MYISIA, BROOKSFACILITY TYPE:
850
ADDRESS:1060 GEARY STREETTELEPHONE:
(408) 916-7536
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94109
CAPACITY:24CENSUS: 20DATE:
04/28/2025
UNANNOUNCEDTIME BEGAN:
01:37 PM
MET WITH:Myisia BrooksTIME COMPLETED:
04:08 PM
ALLEGATION(S):
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9
-Staff mishandled the daycare children while in care
-Staff inappropriately shoved a minor while in care
-Staff inappropriately restrained the daycare children
INVESTIGATION FINDINGS:
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On April 28, 2025, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Director Myisia Brooks to discuss the above allegations. Purpose of the inspection was explained. Present is Director, 4 staff with 20 children.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove the staff mishandled, shoved, or restrain children. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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