384004588-10-21-2025-05-CC-DJOO-DMYRNE-20251031131009

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384004588
Report Date: 10/21/2025
Date Signed: 10/21/2025 12:03:56 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2025 and conducted by Evaluator Hanson Leong

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20250805110429

FACILITY NAME:	MISSION MONTESSORI (INF)		FACILITY NUMBER:	384004588
ADMINISTRATOR:	DR.LARHONDA MARTIN		FACILITY TYPE:	830
ADDRESS:	50 FELL STREET		TELEPHONE:	(415) 805-8315
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94102
CAPACITY:	54	CENSUS: 41	DATE:	10/21/2025
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Lisa McKee		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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- Individual present without criminal record clearance
- Use of the same sink for food and diapers
- Staff handled the child in rough manner
- Co-mingling of different age groups
- Unqualfied staff watching children

INVESTIGATION FINDINGS:

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On October 21, 2025, Licensing Program Analyst (LPA) Leong conducted an unannounced complaint visit. The purpose of the visit was to deliver the findings and to close out the complaint. LPA met with Director Lisa McKee and explained the purpose of the visit.

Present during the LPAs' visit were the director, 14 teaching staff, 18 infants, and 23 toddlers

All relevant information was collected and analyzed during the LPA investigation, and all parties involved were contacted and interviewed. Based on the information obtained from the LPA investigation, the allegations listed above were unsubstantiated, meaning it may have happened or is valid, there is no preponderance of evidence to prove the violations did or did not occur.

No deficiencies were issued from the LPA’s complaint investigation. Appeal rights were given to the director. A Notice of Site Visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Lisa McKee.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Hanson Leong
LICENSING EVALUATOR SIGNATURE:	DATE: 10/21/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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