<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 385601097
Report Date: 09/13/2023
Date Signed: 09/13/2023 06:01:43 PM

Document Has Been Signed on 09/13/2023 06:01 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SF COASTAL AC/SC, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME:SUTRO HEIGHTS CORPORATIONFACILITY NUMBER:
385601097
ADMINISTRATOR:PACALDO, JULIETFACILITY TYPE:
740
ADDRESS:659 45TH STREETTELEPHONE:
(415) 571-8531
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94121
CAPACITY: 14CENSUS: 11DATE:
09/13/2023
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Shirley Aguado, Julio Yap, Charlene & Laymer PamintuanTIME COMPLETED:
06:15 PM
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Deficiencies of the California Code of Regulations, Title 22 are observed during investigation of complaints, and are cited on following pages.
SUPERVISORS NAME: Cara Smith
LICENSING EVALUATOR NAME: Audrey Jeung
LICENSING EVALUATOR SIGNATURE: DATE: 09/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 09/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 3
Document Has Been Signed on 09/13/2023 06:01 PM - It Cannot Be Edited


Created By: Audrey Jeung On 09/13/2023 at 05:09 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: SUTRO HEIGHTS CORPORATION

FACILITY NUMBER: 385601097

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/13/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/14/2023
Section Cited
CCR
87303(i)(1)

1
2
3
4
5
6
7
MAINTENANCE AND OPERATION
Facilities shall have signal systems which shall meet the following criteria:
...having separate floors or buildings shall have a signal system which shall operate from each resident's living unit, transmit a visual and/or auditory signal to a central staffed location or produce an auditory
1
2
3
4
5
6
7
Emergency call system shall be installed and operable in each clients' room, identify the room of origin and transmit auditory alert to summon staff.
Proof of correction to be submitted to CCLD BY DUE DATE
8
9
10
11
12
13
14
signal at the living unit loud enough to summon staff, identify the specific resident living unit. This requirement is not met, as 3 out of 5 rooms on ground floor and 4 out of 5 rooms on 2nd floor do not have call system. Licensee failed to ensure that emergency call system is installed, which poses an immediate health & safety risk to clients in care.
8
9
10
11
12
13
14
Type A
09/14/2023
Section Cited
CCR87204(a)(b)

1
2
3
4
5
6
7
LIMITATIONS CAPACITY/AMBULATORY STATUS
A licensee shall not operate a facility beyond the conditions and limitations specified on the license, including... Resident rooms approved for 24-hour care of ambulatory residents only shall
1
2
3
4
5
6
7
Plan/proof of correction to be sent to CCLD BY DUE DATE
8
9
10
11
12
13
14
not accommodate nonambulatory residents.
This requirement is not met, as client #1 is non-ambulatory and resides in room on 2nd level. Licensee failed to adhere to limitations of ambulatory status, which poses an immediate health and safety risk to clients in care
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Cara Smith
LICENSING EVALUATOR NAME:Audrey Jeung
LICENSING EVALUATOR SIGNATURE:
DATE: 09/13/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/13/2023


LIC809 (FAS) - (06/04)
Page: 2 of 3
Document Has Been Signed on 09/13/2023 06:01 PM - It Cannot Be Edited


Created By: Audrey Jeung On 09/13/2023 at 05:31 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: SUTRO HEIGHTS CORPORATION

FACILITY NUMBER: 385601097

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/13/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/20/2023
Section Cited
CCR
87307(c)

1
2
3
4
5
6
7
PERSONAL ACCOMMODATIONS AND SERVICES
Individual privacy shall be provided in all toilet, bath and shower areas.
This requirement is not met, as commode is in use in 2nd floor shared room of client #1.
1
2
3
4
5
6
7
Plan/proof of correctuion to be sent to CCLD by DUE DATE
8
9
10
11
12
13
14
Licensee failed to ensure privacy when toiletting for clients in shared room, which poses a potential health, safety or personal rights risk to clients in care.
8
9
10
11
12
13
14
Type B
09/20/2023
Section Cited
CCR87465

1
2
3
4
5
6
7
INCIDENTAL MEDICAL CARE
(h)(6) A record of centrally stored Rx medications for each resident shall be maintained and include names of the resident for whom prescribed, prescribing physician and pharmacist, drug name, strength and quantity, dates filled, started
1
2
3
4
5
6
7
Plan/proof of corrections to be submitted to CCLD BY DUE DATE
8
9
10
11
12
13
14
& expiration, prescription number and instructions: This requirement is not met, as there is no Centrally Stored Medication Records for staff #1 and #2. Licensee failed to ensure that CSMR is maintained for clients' medications, which poses a potential health, safety or personal rights risk to clients.
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Cara Smith
LICENSING EVALUATOR NAME:Audrey Jeung
LICENSING EVALUATOR SIGNATURE:
DATE: 09/13/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/13/2023


LIC809 (FAS) - (06/04)
Page: 3 of 3