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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 390312133
Report Date: 01/31/2022
Date Signed: 01/31/2022 03:25:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2021 and conducted by Evaluator Christopher Jackson
COMPLAINT CONTROL NUMBER: 53-CC-20211223114642
FACILITY NAME:HANSEL & GRETEL DAY CARE CENTERFACILITY NUMBER:
390312133
ADMINISTRATOR:TEICHEIRA, JEANFACILITY TYPE:
850
ADDRESS:1014 W. CENTER STREETTELEPHONE:
(209) 823-6525
CITY:MANTECASTATE: CAZIP CODE:
95337
CAPACITY:83CENSUS: 47DATE:
01/31/2022
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Mary Ann YoungTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
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9
Mask are not being worn at facility.
INVESTIGATION FINDINGS:
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13
Licensing Program Analysts (LPAs) Christopher Jackson and Erwin Tjhia met with licensee, Mary Ann Young to close the complaint investigation regarding the above allegation.

During the course of the investigation, LPAs conducted interviews, and obtained information pertaining to allegation. It was alleged that masks are not being worn at facility. Interviews revealed that, facility staff try to encourage masks to be worn by the chidlren while indoors, but has had some difficulties with keeping the younger preschool children in the mask. In addition staff stgated they wear their masks as much as possible while indoors. However, LPA cannot discredit there has been a time in which staff were not properly wearing a mask while working with the children. LPAs reviewed updated COVID19 guidelines with the Administrator. In addition LPA provided links to resouces and activites.

Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Justin L Denton
LICENSING EVALUATOR NAME: Christopher Jackson
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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