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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 390312134
Report Date: 11/21/2025
Date Signed: 11/21/2025 01:07:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Stacey Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20251117143447
FACILITY NAME:HANSEL & GRETEL DAY CARE CENTERFACILITY NUMBER:
390312134
ADMINISTRATOR:JEAN TEICHEIRAFACILITY TYPE:
830
ADDRESS:1014 WEST CENTER STREETTELEPHONE:
(209) 823-6525
CITY:MANTECASTATE: CAZIP CODE:
95337
CAPACITY:12CENSUS: 6DATE:
11/21/2025
UNANNOUNCEDTIME BEGAN:
10:36 AM
MET WITH:Jean TeicheiraTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Qualifications: Unqualified staff are supervising infants
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 21, 2025, Licensing Program Analyst (LPA) Stacey Williams met with Director, Jean Teicheira for the purpose of a complaint investigation. LPA observed six napping infants supervised by two staff ( one aide, one fully qualified teacher). Criminal record clearances were verified.

LPA toured the facility, obtained the facility roster and conducted file reviews. Staff interviews were also conducted during today's inspection. It was alleged that unqualified staff are supervising infants. Interviews conducted and file reviews revealed that the facility has a sufficient amount of qualified staff employed at the center to meet the current needs of the infant program.

Based on the information received, the allegation is determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview conducted at which time the report was reviewed with Director, Jean Teicheira . A Notice of Site Visit was posted by LPA Williams and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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