392700721-2-27-2026-27-AS-NWPN-DRQ3PP-20260227172551

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 392700721
Report Date: 02/27/2026
Date Signed: 02/27/2026 05:26:34 PM

Document Has Been Signed on 02/27/2026 05:26 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME:	DIAMOND CARE INC.		FACILITY NUMBER:	392700721
ADMINISTRATOR/ DIRECTOR:	JENNIFER SILVA		FACILITY TYPE:	740
ADDRESS:	7910 BRIGHT RD		TELEPHONE:	(209) 914-2859
CITY:	FRENCH CAMP	STATE: CA	ZIP CODE:	95231
CAPACITY: 16		CENSUS: 16	DATE:	02/27/2026
TYPE OF VISIT:	Office	UNANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	01:30 PM
MET WITH:	Gloria/Zach Murphy and Jenna Silva		TIME VISIT/ INSPECTION COMPLETED:	02:30 PM

NARRATIVE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25	A Noncompliance Conference (NCC) was conducted today, February 13th, 2026, via Microsoft Teams. The purpose of the NCC was to discuss the facilities substantiated non compliance. Present at today’s NCC were the Regional Office Manager Stephenie Doub, Licensing Program Managers (LPMs) Liza King and Lisa Rios, Licensing Program Analysts (LPA) Noel Wolf Petersen, and Licensee Diamond Care Inc. CEO Gloria Murphy, Administrator Zachary Murphy, Administrator Jenna Silva. The administrative process was explained during this meeting and Licensee was informed that further citations may result in Administrative Action. Participating in the non-compliance conference does not deprive the Department of its authority to take appropriate formal legal action under the Health and Safety Codes if such action is deemed necessary by the Regional Manager. Citations for the past 3 years - Ten (10) A type citations in areas of Basic Care and Supervision, Reporting Requirements, Prohibited Health conditions, Administrator Qualifications, Inspection Authority, Basic Care, Storage Space and Access, Incidental Medical and Dental Care, Staff Records. B citations in the past 3 years six (6), in the areas of Maintenance and Operation, Personal Rights, Insurance Requirements. During inspections over the past year the department learned two clients with prohibited conditions were admitted to the facility without submitting an exception review to the department, presenting unnecessary risk to the health and safety of the clients. Both were hospitalized within a short period of being admitted to the facility. Additionally, the department experienced lengthy delays in facility documents requested or required by the department, to include unreported significant events and a resident file missing from the facility Continued on C Page:

NAME OF LICENSING PROGRAM MANAGER: Liza King
NAME OF LICENSING PROGRAM ANALYST: Noel Wolf Petersen
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 02/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

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California Health & Human Services Agency

California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:

Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.

Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: DIAMOND CARE INC.	FACILITY NUMBER: 392700721
	VISIT DATE: 02/27/2026

NARRATIVE

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Issues discussed related to the above include:

1. Facility basic understanding and plans regarding Restricted and Prohibited Conditions and Exception Requests
2. Outstanding POCs
3. Facility plans regarding Unavailability/excessive lateness with files requested by the department
4. Reporting Requirements
5. Plan of Operation
6. HCO status

During the meeting, the facility agreed to the following:
1. Submission of LIC 500 Personnel Summary for supervisory changes facility to include Administrator presence with no less than 40 hours per week, and tenative schedules of TO BE HIRED positions required by licensure as a 16 person facility, 03/6/26
2. Provide an LIC308 for each facility by 03/6/26
3. Provide an updated LIC309by 03/6/26
4. Provide an updated Organizational Chart by 03/6/26
5. Conduct Staff training/submit training logs for the following topics within 30 days then quarterly thereafter for one year:
Restricted Health Conditions accepted by the facility
Prohibited Health Conditions
Inspection Authority
Reporting Requirements
6. Participate in TSP
7. Provide Exception requests for: no current clients unless the client with the pending 602 change regarding thier ability to dial and administer their own insulin meets the critera for needing a restricted care exemption.
8. updated Needs and services plans for the clients entering hospice, hospice care plans for the three current hospice residents, updated 602's and needs and services plans for the insulin dependant person who will perhaps become independantly able to manage thier care themselves by 3/6/26
9. provide proof of insurance for liability and workers comp by 3/6/26

Licensee has been advised that failure to complete the above agreed upon actions by the dates will result in this Department taking the appropriate enforcement actions.

Additional information provided by the licensee during the meeting included:
A separate meeting will review updates to the plan of op, regarding the use of the volunteers, different requirements including staffing requirements for facilities with 16 or more clients, and the use of the gate.

CCL will
Conduct unannounced quarterly visits to monitor the overall compliance. During the quarterly visits, the Department will focus its review on the following areas:

Medical Assessment of residents
Preplacement Assessments
Individualized Needs and services plans
Staff knowledge regarding reporting requirements, restricted and prohibited care conditions

In the event that the Department determines that the licensee has violated the law/regulations or is inadequately implementing the approved plans, the Department, in its discretion, may seek formal legal action or other appropriate administrative action.

An exit interview was conducted via telephone and a copy of this report was sent electronically for signature.

NAME OF LICENSING PROGRAM MANAGER: Liza King
NAME OF LICENSING PROGRAM ANALYST: Noel Wolf Petersen
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 02/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2026

LIC809 (FAS) - (06/04)

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