<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393620487
Report Date: 04/28/2026
Date Signed: 04/28/2026 03:35:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2026 and conducted by Evaluator Sarah Tibbett
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260205143221
FACILITY NAME:TERRAZAS, GRACIELA AND MAXIMINOFACILITY NUMBER:
393620487
ADMINISTRATOR:TERRAZAS, G AND TERRAZAS,MFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 263-8926
CITY:LODISTATE: CAZIP CODE:
95240
CAPACITY:14CENSUS: 11DATE:
04/28/2026
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Graciela TerrazasTIME COMPLETED:
03:35 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights: Licensee does not allow youth access to the bathroom
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 4/28/2026, Licensing Program Analyst (LPA) Sarah Tibbett met with Licensee Graciela Terrazas, to deliver the findings of the complaint investigation regarding the above allegation.

During the course of the investigation, LPA Tibbett conducted interviews and obtained information pertaining to the allegations. It was alleged that staff did not allow youth to go inside and use the bathroom while playing outside. LPA interviewed 4 parents, 4 out of 4 reported having no concerns about the facility. LPA interviewed 6 children: 2 out of 6 reported using diapers, and 3 out of 6 children stated that they can access the bathroom whether they are inside or outside.

Based on the information obtained, the above allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the findings are UNSUBSTANTIATED. A notice of site was posted, and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Sarah Tibbett
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1