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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 394500429
Report Date: 04/24/2026
Date Signed: 04/24/2026 02:19:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2026 and conducted by Evaluator Stacey Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260417102610
FACILITY NAME:ACADEMY OF CHILD DEVELOPMENT & AMOREFACILITY NUMBER:
394500429
ADMINISTRATOR:AIDA LOMELIFACILITY TYPE:
830
ADDRESS:170 EAST FRENCH CAMP ROADTELEPHONE:
(209) 898-2958
CITY:FRENCH CAMPSTATE: CAZIP CODE:
95231
CAPACITY:12CENSUS: 2DATE:
04/24/2026
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Aida LomeliTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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Staff did not provide adequate supervision of children in care.
INVESTIGATION FINDINGS:
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On 04/24/26, Licensing Program Analysts (LPAs) Stacey Williams and Elvira Sierra met with Facility Representative, Aida Lomeli to conduct a complaint investigation inspection for the above allegation. Present in the facility was one staff supervising two infants.

During the course of the investigation LPA Williams interviewed the Reporting Party (RP), Director, staff and a witness to the alleged allegation. LPA obtained pertinent information to assist with the investigation. RP alleged Staff did not provide adequate supervision of children in care. LPA received conflicting information during interviews. Staff and Director disclosed that staff#1 was in the infant classroom supervising the infants.
Based on the information obtained the preponderance of evidence was not met. The allegation is determined to be UNSUBSTANTIATED.

Exit interview conducted at which time the report was reviewed with Facility Representative, Aida Lomeli. A Notice of Site Visit was posted and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2026 and conducted by Evaluator Stacey Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260417102610

FACILITY NAME:ACADEMY OF CHILD DEVELOPMENT & AMOREFACILITY NUMBER:
394500429
ADMINISTRATOR:AIDA LOMELIFACILITY TYPE:
830
ADDRESS:170 EAST FRENCH CAMP ROADTELEPHONE:
(209) 898-2958
CITY:FRENCH CAMPSTATE: CAZIP CODE:
95231
CAPACITY:12CENSUS: 2DATE:
04/24/2026
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Aida Lomeli TIME COMPLETED:
01:40 PM
ALLEGATION(S):
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2
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9
Staff did not provide authorized representative access to their child in a timely manner
INVESTIGATION FINDINGS:
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On 04/24/26, Licensing Program Analysts (LPAs) Stacey Williams and Elvira Sierra met with Facility Representative, Aida Lomeli to conduct a complaint investigation inspection for the above allegation. Present in the facility was one staff supervising two infants.

During the course of the investigation LPA Williams interviewed the Reporting Party (RP), Director, staff and a witness to the alleged allegation. LPA obtained pertinent information to assist with the investigation. RP alleged Staff did not provide authorized representative access to their child in a timely manner. Staff #1 was interviewed and stated that she was in the infant classroom supervising sleeping infants and that she was instructed not to release the child until the Director arrived to talk to the RP. LPAs discussed Parent’s Rights with the Facility Representative during today’s inspection.
Based upon interviews and documents obtained, a preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. Title 22 Regulation deficiency cited on attached LIC9099-D.

Appeal rights were discussed. An exit interview was conducted in which the report and Appeal of Rights were reviewed and provided to Facility Representative, Aida Lomeli. A Notice of Site Visit was posted and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 53-CC-20260417102610
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ACADEMY OF CHILD DEVELOPMENT & AMORE
FACILITY NUMBER: 394500429
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/24/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/15/2026
Section Cited
CCR
101218.1(b)(1)
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At the time of acceptance of each child in care, the licensee shall inform each child's parent or authorized representative of his/her rights that include, but are not limited to, the following:

(1) To enter and inspect the child care center in accordance with Health and Safety Code Section 1596.857.
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Director shall review Title 22 regulations concerning parent rights with all staff and ensure that all authorized representatives have access to children in care. Director will submit a written statement confirming review of regulations have been conducted with staff.
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This requirement was not met as evidenced by: staff 1 did not allow parent entry into a classroom in a timely manner. This is a potential risk to the health and safety of children in care.
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Statement shall be received by plan of correction date-5/15/26.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3